03/13/2026 updated

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Strategic IT Leader & Technology Transformation Expert

Bangalore, India
Worldwide
ITIL
Bangalore, India
Worldwide
ITIL

Profile attachments

ChandraShekar-Resume.pdf

Active DirectoryAmazon Web ServicesArchitectural DesignARM ArchitectureAsanaAtlassian ConfluenceAtlassian JiraMicrosoft AzureCloud ComputingCollaborative SoftwaresComplianceComputer SecurityInformation Leak PreventionDynamic Host Configuration ProtocolDomain Name System (DNS)Incident ResponseGovernanceHyper-VIdentity ManagementInfrastructure ManagementVirtual Private Networks (VPN)ISO/IEC 27001Project ManagementNetwork Planning and DesignAzure Active DirectoryZero Trust Network AccessSecurity PoliciesService DeliveryService ManagementSession Description ProtocolWide Area NetworksXen ServersZabbixSecurity SystemsComputer Network OperationsAdministrative OperationsOktaData ProtectionMicrosoft InTuneSlackGsuiteZendeskSafety PrinciplesMultiplatformEmail SecurityPagerDuty
IT Security and Compliance Management
Enterprise-wide security policy implementation, ISO 27001 compliance frameworks, endpoint security solutions including Cortex XDR, Sentinel One MDR, and Crowdstrike EDR, Zero Trust Network Access architecture design and deployment

Cloud Infrastructure and Enterprise Systems
AWS and Azure cloud infrastructure management, enterprise mobility solutions including Jamf Pro and Microsoft Intune, Google Workspace and Microsoft 365 administration, virtualization technologies with Xen Server and Hyper-V

Network Operations and Infrastructure
Corporate network design and optimization, firewall and perimeter security with PaloAlto, SD-WAN and VPN enterprise solutions, DNS and DHCP services management, switching and routing operations

Identity and Access Management
Microsoft Entra ID, Active Directory, Okta, and multi-platform SSO/IAM solutions implementation and administration

Project Management and Service Delivery
Atlassian Jira, Service Management tools, Manage Engine SDP, Zendesk and Asana for project tracking and ticketing systems

Monitoring and Incident Response
PagerDuty, Opsgenie and Zabbix administration for alerting, monitoring and incident response, NOC operations and service uptime governance

Data Protection and Email Security
Email Security solutions, Data Loss Prevention systems, Endpoint Point Security and DLP implementation

Enterprise Collaboration Tools
Google Workspace, Microsoft 365, Slack and Atlassian Confluence deployment and administration for productivity and collaboration

Experience

Professional experience10+ years
Freelancer since2026

Languages

EnglishFluentHindiFluent

Project history

Associate Director - IT

Zepto
Leading end-to-end IT Operations, IT Engineering, and IT Security, managing high-performing cross-functional teams. Established ITIL-aligned service management practices, designed Zero Trust Network Access architecture, implemented enterprise-wide IT policies and security frameworks aligned with ISO 27001.

Managing Enterprise IT and Security

CRED
Designed and implemented secure Identity and Access Management solution, managed IT operations and technology infrastructure, established IT security policies and best practices, provided technical guidance for M&A entities integration.

IT Support Manager

Junglee Games India Pvt Ltd
Led IT operations across multiple locations, implemented enterprise MDM platforms, managed Google Workspace and corporate SaaS applications, introduced monitoring systems for IT health tracking, established security policies and operational guidelines.

Lead Systems Engineer

Razorpay Software Pvt Ltd
Worked with organizational leadership for strategic IT direction, collaborated on infrastructure improvements, provided insights for complex IT issues and cost optimization, managed technical operations and infrastructure compliance, designed SSO solutions for user and access management.

Specialist - Corp & DC Operations

InMobi Technology Services Pvt. Ltd
Managed corporate IT operations across macOS, Windows, and Linux environments, administered enterprise platforms including Jamf Pro and Intune, led Corporate Data Center operations, delivered cloud infrastructure support across AWS and Azure, managed corporate network operations.

System Administrator

Rivet Design Studio Pvt. Ltd.
Provided end-to-end support for macOS/Windows systems, maintained backups and imaging, managed Google Apps and network printers, ensured smooth daily operations for design teams.

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