09/21/2026 updated

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Strategic Marketing, Product & Business Transformation Leader

Brasschaat, Belgium
Belgium +1
info: Belgium, Netherlands
MBA, Marketing Management - Vlerick Business School
Brasschaat, Belgium
Belgium +1
info: Belgium, Netherlands
MBA, Marketing Management - Vlerick Business School

Profile attachments

CV EN-202609-Wim Pollefeyt.pdf

Business MarketingConversion MarketingData TransformationMarketing StrategiesMarket DevelopmentProduct PositioningProduct MarketingTransition ManagementBusiness StrategiesProduct StrategiesSales Strategy
Strategic Marketing & Growth
Over 25 years of international B2B experience in translating market and customer needs into portfolio priorities, business cases and go-to-market roadmaps, driving measurable commercial results across European markets.

Product & Portfolio Strategy
Extensive track record in defining and leading product transformation roadmaps, rationalizing legacy portfolios into scalable offerings, and aligning cross-functional teams around a shared product vision and commercialization strategy.

Business Transformation & Digital Leadership
Proven ability to lead large-scale business and digital transformation programs, including CRM implementation, AI adoption, and digital solution development, delivering sustained improvements in customer satisfaction and operational efficiency.

Cross-functional Leadership
Strong capability in bringing together business, product, technology and operations teams around shared priorities, creating clarity in complex environments and driving execution from concept to measurable results.

Value Proposition & Commercialization
Deep expertise in developing and commercializing value propositions, including EMEA-wide rollouts, go-to-market planning and customer validation, resulting in significant revenue growth and profitability improvements.

Market & Customer Insight
Skilled in combining customer feedback, market intelligence, operational data and stakeholder input to identify critical pain points and define prioritized transformation roadmaps with board-level approval.

Change Management
Formal training in change management (Antwerp Management School, 2025) combined with practical experience in leading organizational change, governance design and capability building across international organizations.

Digital Product Development
Hands-on experience in structuring product governance, sprint cadence, prioritization and MVP delivery for digital health and logistics platforms, translating user needs into phased product roadmaps.

Strategic Planning & Market Intelligence
Background in long-term strategic planning, competitor intelligence, scenario modelling and financial tracking to inform commercial decision-making and support regional expansion strategies.

Languages

EnglishFluentFrenchGoodDutchNative speaker

Project history

Business Enablement Director

Intervest (TPG-backed logistics real estate platform), Antwerp
Leading the business enablement agenda across a North-West European logistics real estate organization, with responsibility for marketing execution, digital transformation and IT. Designing scalable commercial operating models, establishing structured project and change pipelines, positioning IT as a business enabler, and driving AI adoption through practical use cases and capability building.

Strategic Advisor - Digital Product & Business Development

RevOnc, Ghent
Advising the founder of a digital health start-up on product strategy, roadmap and operating model. Structured product governance, sprint cadence and prioritization to accelerate MVP delivery. Translated patient and care-provider needs into use cases and a phased go-to-market roadmap. Co-developed and pitched the VLAIO business case, securing 50K EUR in funding.

Marketing Manager - Customer Experience & Digital Solutions

FedEx Express, Brussels
Led the European customer experience and digital solutions agenda across tracking, customs clearance, duties and taxes, payment and customer support. Managed a multidisciplinary team of seven. Delivered a board-approved transformation roadmap and led 3 digital initiatives from problem definition through pilot and customer validation. Served as Wave project owner within the global DRIVE transformation program. Implementation exceeded first year plan with projected annual savings over 20 million EUR and a 38% improvement in customer satisfaction.

Transformation Manager - Product Portfolio Integration

FedEx Express, Brussels & Amsterdam
Led a multidisciplinary international product team of twelve responsible for defining the future international product offering. Conducted a strategic review of legacy portfolios, rationalized more than 100 legacy value-added services into 10 scalable European offerings, and oversaw implementation across multiple European functions. Received the Global Marketing Team Award (2021) for impact and leadership in the EU product integration initiative.

Strategic Advisor - Growth & Service Transformation

FedEx Express, Brussels
Advised senior leadership on customer, growth and service development opportunities, including the development of FedEx's first European B2C strategy and the initial integration of FedEx and TNT product offerings. Designed and led the development of FedEx Delivery Manager International. Honored as FedEx Europe's Marketing Professional of the Year and awarded the FedEx 5 Star Award for outstanding performance and digital innovation in the B2C market.

Project Analyst - Value Proposition & Process Excellence

FedEx Express, Brussels
Led the definition and EMEA-wide rollout of FedEx's core value proposition, coordinating a 20-member project team. Led the end-to-end transformation of customs-clearance services, resulting in 50% revenue growth and a 30% profitability improvement. Designed and introduced a service development governance process. Awarded FedEx 5 Star Award for outstanding performance and transformation in clearance offer.

Associate & Marketing Analyst - Strategic Planning & Market Intelligence

FedEx Express, Brussels
Supported long-term strategic planning through market intelligence, forecasting and scenario modelling. Expanded and strengthened the EMEA Competitor Intelligence network. Developed strategic audits and scenario-based planning models contributing to the pan-European growth vision. Acted as liaison to Boston Consulting Group on corporate strategy engagements.

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