11/28/2025 updated

HH
100 % available

Digital Transformations Consultant

Linden, Belgium
Linden +50 km
Bachelor of Engineering in Electronics & Telecommunication
Linden, Belgium
Linden +50 km
Bachelor of Engineering in Electronics & Telecommunication

Profile attachments

Hamidha_Haroon_CV.pdf

About me

Strategic & results driven Transformation consultant with 22+ years of experience. I specialize in envisioning change, turning strategic vision into practical, actionable roadmaps — aligning cross-functional teams, streamlining complex processes, and driving end-to-end transformation.

Netcracker Digital OSSAgile MethodologyAtlassian ConfluenceAtlassian JiraTelecommunicationsBillingCustomer Relationship ManagementBusiness ProcessesBusiness RequirementsStrategic ManagementChange ManagementFinancesTraceabilityMicrosoft VisioNegotiationProduct ManagementScrum MethodologyTechnology RoadmapProject SponsorshipMicrosoft Power BILucidchartRevenue AssuranceRisk AnalysisStakeholder EngagementStakeholder ManagementWorkflowsMetricsMicrosoft Power AutomateOrder PickingAris SoftwareFunctional AnalysisSAP BusinessObjectsKanbanQlikviewOSS/BSSProject DeliveryUser Feedback
Strategic Thinking & Business Acumen
Translation of long-term vision into actionable roadmaps, aligned with organisational strategy, financial targets and operational realities

Project, Change & Transformation Management
Planning and managing scope, timelines, budgets, risks and dependencies while aligning vendors, partners and global cross-functional teams to ensure seamless delivery

Business & Functional Analysis
Translation of business needs into structured process models and requirements to ensure clarity, traceability, and alignment between business and IT

Leadership & Strategic Execution
Definition of strategic direction and priorities, securing executive sponsorship, driving organisational engagement and leading global cross-functional teams

Product Management & Vision
Experience in defining MVPs, product roadmaps, user interviews, data & metrics analyses for product vision

Stakeholder Management
Building coalition across sponsors, vendors, business operations and delivery teams through strategic stakeholder engagement and skilled negotiation

Agile, Waterfall & Hybrid Delivery
Application of Scrum, Kanban, waterfall or hybrid approaches for project delivery

Telecom BSS/OSS Systems
Domain expertise in Billing, Payments, Collections, Revenue Assurance, Contracts & workflow management, Product & Order Management, CRM

Technical Tools & Platforms
Proficiency in Jira, Confluence, MS Office, QlikView, Business Objects, Power BI, Power Automate, Lucidchart, Visio, Aris, Netcracker

Languages

EnglishFluentDutchGood

Project history

Business Analyst

Telenet
Business responsible for B2B Billing, Payments & Collections domain. Led cross-functional stakeholder alignment and vendor coordination for complex system replacement and customer migrations. Supported multi-phase migration of B2B customers to modernized BSS platform under strategic Darwin transformation program.

Functional Analyst

Telenet
Functional responsible for Order intake & management systems. Led order management system enhancements and coordinated development, testing, delivery from vendors with post go-live stabilization support.

IT Business Analyst

BICS - Belgacom International Carrier Services
Functional responsible & SPOC for Signalling domains within BICS. Managed requirements, business process improvements, solution design across Signalling systems. Modernized legacy platforms and owned end-to-end delivery including solution design, development, quality assurance, and post-go-live support.

Functional Analyst

Infosys Technologies Ltd.
Primary functional interface between business and offshore teams for financial systems. Drove requirement gathering, solution design, testing, and production support.

Programmer Lead

Infosys Technologies Ltd.
Led a team of developers, overseeing planning, tracking, and delivery. Delivered a custom-built Inter-Operator Tariff settlement system.

Software Engineer

Infosys Technologies Ltd.
Designed and developed wholesale billing and revenue-sharing systems. Contributed to full software lifecycle across development, integration, and testing phases.

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