11/10/2026 updated

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Supply Chain & Logistics Professional | Process Excellence | Project Leadership

Ljubljana, Slovenia
Worldwide
Master of Business Science
Ljubljana, Slovenia
Worldwide
Master of Business Science

Profile attachments

Matej Lenarcic Resume.pdf

Business Process ManagementChange ManagementOperational ExcellenceSupply Chain ManagementStakeholder Management
Supply Chain Management
Nearly 10 years of experience in supply chain management within the pharmaceutical industry, covering logistics, distribution, warehousing, and end-to-end process coordination in international environments.

Business Process Optimization
Extensive expertise in driving process standardization and optimization across commercial and logistics operations, including Release-to-Invoice processes and warehouse and distribution improvements.

Cross-functional Project Leadership
Proven track record of leading cross-functional teams and workstreams in global transformation initiatives, coordinating between global process owners, business representatives, and functional teams to ensure effective implementation.

Logistics & Distribution
Deep operational knowledge in logistics and distribution processes, including order management, customer demand coordination, and supply chain execution to support reliable and timely deliveries.

Process Standardization
Strong background in designing and implementing standardized processes across international operations, ensuring consistency and alignment with global business requirements.

Stakeholder Management
Skilled in facilitating stakeholder alignment, coordinating communication with international customers and internal stakeholders, and supporting effective collaboration across complex global environments.

Customer Service Operations
Leadership of regional customer service teams responsible for third-party customer operations, overseeing order execution, customer communication, and supply chain reporting across multiple regions.

Change Management
Experience in supporting and facilitating change initiatives, driving functional priorities, and addressing complex business challenges within large-scale transformation programs.

Operational Excellence
Focus on improving operational efficiency through process simplification, S&OP activities, and the development of tools to support product allocation and order prioritization.

ICF-Certified Coaching
Associate Certified Coach (ACC) credential from the International Coaching Federation, applying professional coaching competencies in communication, leadership development, and change facilitation.

Languages

EnglishFluentCroatianNative speakerBosnianNative speakerSlovenianNative speaker

Project history

Coach

Matej Lenarcic Coaching
Providing individual Business and Health Coaching, supporting clients in navigating challenges, developing self-awareness, and achieving sustainable change. Applying professional coaching competencies in communication, stakeholder engagement, leadership development, and change facilitation.

Logistics and Warehouse Workstream Lead (SCM)

Novartis
Led cross-functional activities within a global supply chain transformation initiative, focusing on logistics, warehousing, and distribution processes. Coordinated collaboration between global process owners, business representatives, and functional teams to ensure process alignment and effective implementation. Drove functional priorities, addressed complex business challenges, and supported process standardization across international operations. Facilitated stakeholder alignment, monitored project progress, and supported team performance in a complex global environment.

Solution Design Expert (Commercial) (SCM)

Novartis
Drove standardization and optimization of commercial business processes, with a focus on Release-to-Invoice operations. Collaborated with cross-functional stakeholders to identify process improvements and ensure alignment with global business requirements. Supported the design and implementation of standardized processes across international operations. Facilitated alignment between business functions to improve process consistency and operational efficiency.

Head Region Customer Service (SCM)

Lek Pharmaceuticals d.d. (Sandoz)
Led a regional team of 9 customer service managers and assistants responsible for third-party customer operations across the Middle East and Africa. Oversaw order management, customer demand coordination, and supply chain execution to support reliable and timely deliveries. Collaborated across supply chain functions to resolve operational challenges and improve service performance. Participated in process improvement initiatives focused on warehouse and distribution optimization, operational efficiency, and process simplification. Supported S&OP activities and coordinated communication with international customers and internal stakeholders.

Customer Service Manager (SCM)

Lek Pharmaceuticals d.d. (Sandoz)
Managed customer service operations across Ukraine, the Middle East, and Africa, ensuring efficient order execution and reliable deliveries. Coordinated S&OP activities, customer communication, and supply chain reporting. Developed a tool to improve product allocation and order prioritization, supporting more efficient supply chain operations.

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