03/17/2025 updated

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Experienced IT Manager specializing in Telecom and Broadband Networks

pune, India
Worldwide
Master in Business Administration (Pursuing)
pune, India
Worldwide
Master in Business Administration (Pursuing)

Profile attachments

Suraj Professional CV Resume.pdf

Technical SupportAutomationTelecommunicationsCustomer SatisfactionOptical Fiber CablingElectrical SwitchgearInfrastructure ManagementMarketing StrategiesMaintenanceMarket ResearchNetwork ArchitectureNetwork AdministrationPredictive MaintenanceService DeliveryService QualityWireless NetworksNetwork RoutersAdministrative OperationsCoaching and MentoringTeam ManagementWireless TechnologiesProject DeliveryMonetization
Network Management
Expertise in managing fiber optics, wireless technologies, and ISP infrastructure. Proficient in broadband network expansion and ensuring seamless connectivity.

Telecom Administration
Skilled in developing and executing telecom marketing strategies aligned with business goals. Experience in managing network infrastructure including fiber-optic deployments.

AI-driven Solutions
Knowledge of leveraging AI-driven solutions to improve service delivery in telecommunications. Familiarity with automation and predictive maintenance in telecom.

Technical Support
Leadership in managing technical support teams for issue resolution and customer satisfaction. Provision of technical training and mentorship to staff.

Infrastructure Monitoring
Monitoring of fiber-optic infrastructure and wireless networking performance. Management of routers, switches, and wireless networks.

Broadband Administration
Expertise in bandwidth allocation and QoS optimization for broadband services. Implementation of strategies for market research and service monetization.

Team Management
Leadership and team management skills with focus on training and technical support. Supervision of network technicians ensuring efficient troubleshooting and maintenance.
 

Experience

Professional experience5 - 10 years
Freelancer since2025

Languages

EnglishNative speaker

Project history

Administration

Countrylink broadband
Spearheading broadband network expansion, ensuring seamless connectivity and high-speed internet service. Developing and executing telecom marketing strategies aligned with business goals. Leading a technical support team for issue resolution and customer satisfaction. Monitoring fiber-optic infrastructure and wireless networking performance.

administration

Kosmic Broadband
Managed network infrastructure, including fiber-optic deployments, routers, switches, and wireless networks. Supervised a team of network technicians, ensuring efficient troubleshooting and maintenance. Provided technical training and mentorship to staff for better service delivery.

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