SR

Surkanti Umakanth Reddy

available

Last update: 06.09.2022

SAP CRM C4C Consultant

Graduation: Bachelor Of Scieince
Hourly-/Daily rates: show
Languages: German (Limited professional) | English (Full Professional)

Skills

Hello Recruiter,

How are you?

This introduction was intended for a Job opening which I have come across for SAP CRM consultant at your organisation . The relevant details are available at the end of this email.


This is to give a brief introduction about myself.
I introduce myself as a Sr. SAP SD CRM Functional consultant. I have been associated with IT industry for more than 12 years, which includes assignments in various projects in Malaysia, US, S-E Europe, Australia, and India. I have also worked in different Industries & have dealt extensively with Trans National Clients. I have an expertise in SAP Sales and Distribution Module along with SAP CRM and having expertise in CRM Sales, CRM Marketing, Services, Web client and Middleware scenarios with working knowledge of ABAP.I have successfully done implementation Projects for USA, Malaysia, Europe, Australia, and Indian clients & have handled teams to ensure processes work to the Delight of Customers and as per What Business Demands.
I have independently managed critical Assignments during the association with last projects which i could handle successfully.
During these years I have acquired a very good knowledge of SAP technologies (CRM, SD).Some of my responsibility includes providing back end support for the ERP systems and guiding new trainees through their jobs. Regarding my SAP CRM ExperienceI have done 3 E2E implementations on SAP CRM. One of the prestigious clients being GE aviation business in South Africa. I have a wide experience working on Sap crm middleware. 
I have  worked with Service Order Management, Service Requests, Complaint Management Returns process, warranties, base ,billing, interaction record with various areas of SAP CRM Sales Marketing and Service.   I have wide experience in working on Support and upgrade projects and moreover I have gained enough experience in implementation projects on SAP CRM sales, marketing as well as Ecommerce. Moreover I have experience in handling interfaces from CRM to legacy systems as well as integration scenarios wherein data is exchanged between CRM and ECC.
Regarding my support experience I have worked on SAP CRM Service support for my clients ddressing the issues on service transactions as well mostly on scripts and multilevel categorization scenarios and setting up the IC. I have worked in few areas of TPM implementation in my latest RIL project wherein I got chance to work with BW integration scenarios as well. If given an opportunity i will pursue the best of my services.
1. Full Name: Surkanti Umakanth Reddy
2. Contact Number: +91-9948299130
3. Email Id:surkredd@gmail.com
4. Primary Skill: SAP CRM
5. Notice period: Available Immediately
6. Overall Expereince: 18 Years
7. Relevant Experience: 12+ Years

8. Current Location: Hyderabad.
9. Interested Location: Hyderabad.
11.Current Company: Reliance Industries Contract.

12.Permanent/Contract: Permanent.
13.Current CTC: 24 L PA
14.Expected CTC: Will Discuss.
15.Availablility: Available after 3 Weeks.
16.Highest Qualification: Graduation in Science.
17.Mode Of Work: Remote
18:German Proficeincy: B1 Level of understanding.

Thank You
S.Umakanth Reddy
9948299130      
Hello Everyone.



This introduction was intended for a Job opening which I have come across for SAP CRM consultant at your organisation . The relevant details are available at the end of this email.


This is to give a brief introduction about myself.

I introduce myself as a Sr. SAP SD CRM Functional consultant. I have been associated with IT industry for more than 12 years, which includes assignments in various projects in Malaysia, US, S-E Europe, Australia, and India. I have also worked in different Industries & have dealt extensively with Trans National Clients. I have an expertise in SAP Sales and Distribution Module along with SAP CRM and having expertise in CRM Sales, CRM Marketing, Services, Web client and Middleware scenarios with working knowledge of ABAP.I have successfully done implementation Projects for USA, Malaysia, Europe, Australia, and Indian clients & have handled teams to ensure processes work to the Delight of Customers and as per What Business Demands.
I have independently managed critical Assignments during the association with last projects which i could handle successfully.
During these years I have acquired a very good knowledge of SAP technologies (CRM, SD).Some of my responsibility includes providing back end support for the ERP systems and guiding new trainees through their jobs. Regarding my SAP CRM ExperienceI have done 3 E2E implementations on SAP CRM. One of the prestigious clients being GE aviation business in South Africa. I have a wide experience working on Sap crm middleware. 
I have  worked with Service Order Management, Service Requests, Complaint Management Returns process, warranties, base ,billing, interaction record with various areas of SAP CRM Sales Marketing and Service.   I have wide experience in working on Support and upgrade projects and moreover I have gained enough experience in implementation projects on SAP CRM sales, marketing as well as Ecommerce. Moreover I have experience in handling interfaces from CRM to legacy systems as well as integration scenarios wherein data is exchanged between CRM C4C and ECC.

Regarding my support experience I have worked on SAP CRM Service support for my clients ddressing the issues on service transactions as well mostly on scripts and multilevel categorization scenarios and setting up the IC. I have worked in few areas of TPM implementation in my latest RIL project wherein I got chance to work with BW integration scenarios as well. If given an opportunity i will pursue the best of my services.


1. Full Name: Surkanti Umakanth Reddy
2. Contact Number: +91-9948299130
3. Email Id:surkredd@gmail.com
4. Primary Skill: SAP CRM
5. Notice period: Available Immediately
6. Overall Expereince: 18 Years
7. Relevant Experience: 12+ Years

8. Current Location: Hyderabad.
9. Interested Location: Hyderabad.
11.Current Company: Reliance Industries Contract

12.Permanent/Contract: Contract
13.Current CTC: 24 L PA
14.Expected CTC: Will Discuss.
15.Availablility: Available in one week.
16.Highest Qualification: Graduation in Science.
17.Mode Of Work: Remote
18:German Proficeincy: B1 Level of understanding.

Thank You
S.Umakanth Reddy
+919948299130      

Project history

01/2017 - 10/2018
SAP CRM Consultant
Itelligence India Ltd (Internet and Information Technology, 1000-5000 employees)

  • Provided level 2 support for the client based on the day to day incidents raised by them in the remedy tool.
  • Worked on SAP CRM upgrade project and thereby as a part of the project handled the pre-upgrade testing of the implemented SAP CRM functionality. Also identified and rectified the errors reported during the pre-upgrade testing.
  • Tested customer preconfigured business processes which included Marketing, Sales, Service and Interaction Centre.
  • Worked on handling the post upgrade issues in SAP CRM service and sales.
  • Supported the basis team for the upgrade related activities for SAP CRM.
  • Worked on SAP CRM VAT implementation. Identified the fields relevant to VAT implementation in SAP CRM WEBUI and exposed them accordingly based on the client requirement.
  • Supported the production issues based on custom Service Contracts and Service Orders available in the system.
  • Working on landscape monitoring of the Bdocs and Queues as a part of regular activities and thereby clearing the strucked Bdocs and queues by analysing the error segments reported.

Local Availability

Only available in these countries: India
Profileimage by SurkantiUmakanth Reddy SAP CRM C4C Consultant from SAP CRM C4C Consultant
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