09/06/2022 updated
SR
100 % available
Application support specialist
India
India
B.Tech Computer Science and EngineeringJava (Programming Language).NET FrameworkMicrosoft WindowsTechnical SupportBig DataUnixPython (Programming Language)Windows PowerShellSQL DatabasesSchedulingBackendControl M
About 11 years of experience supporting applications hosted on unix and windows platform.
I have supported .Net/Java and Python applications. Aprt from this I have sufficient knowledge of monitoring tools like ITRS Geneos and Scheduling tools like Control M an d Autosys.
I have supported .Net/Java and Python applications. Aprt from this I have sufficient knowledge of monitoring tools like ITRS Geneos and Scheduling tools like Control M an d Autosys.
Experience
Professional experience10+ years
Languages
EnglishGood
Project history
Current Citi Services India Pvt. Ltd, Pune, Maharashtra
Support retail banking application for imaging and workflow.
Resolve incidents and requests raised by users through Snow.
Perform application deployments using uDeploy and carry out post
deployment sanity checks.
Plan and execute disaster recovery tests for the application.
Analyze and reduce ITRS alerts.
Onboard new application servers and checks in ITRS.
Automate manual reports using Autosys and powershell.
Support retail banking application for imaging and workflow.
Resolve incidents and requests raised by users through Snow.
Perform application deployments using uDeploy and carry out post
deployment sanity checks.
Plan and execute disaster recovery tests for the application.
Analyze and reduce ITRS alerts.
Onboard new application servers and checks in ITRS.
Automate manual reports using Autosys and powershell.
Worked on production incidents and ensured timely resolution.
Monitor the production applications and resolve raised alarams.
Monitor the production applications and resolve raised alarams.
Keep the production environment stable by making well informed decisions.
Resolve incidents and requests raised in ServiceNow in due course.
Perform manual deployments to production.
Plan and participate in major activities such as disaster recovery tests and
infrastructure weekends.
On-board new applications and infra on ITRS Geneos monitoring tool and
maintain the existing checks.
Resolve incidents and requests raised in ServiceNow in due course.
Perform manual deployments to production.
Plan and participate in major activities such as disaster recovery tests and
infrastructure weekends.
On-board new applications and infra on ITRS Geneos monitoring tool and
maintain the existing checks.