06/11/2026 updated

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Atlassian Consultant

Puchong, Malaysia
Only remote
Sportwissenschaften Bachelor of Arts
Puchong, Malaysia
Only remote
Sportwissenschaften Bachelor of Arts

Profile attachments

CV - SVEN LEHMANN July 2025.pdf
Project Portfolio - Sven Lehmann_June26.pdf

Atlassian ConfluenceAtlassian JiraCloud ComputingData CentersInformation Technology Infrastructure Libraries (ITIL)IT Service ManagementScrum MethodologyService ManagementWorkflowsTestingAdministrative OperationsAtlassian Tools
Atlassian-Tools Administration
Administration, Optimierung und Skalierung von Jira und Confluence in Cloud- und Data-Center-Umgebungen, inkl. Berechtigungsmanagement, App-Integration und Performance-Optimierung.

Projektmanagement
Projektmanagement für Atlassian-Implementierungen, Migrationen und Prozessoptimierungen, mit agilen Methoden (Scrum, SAFe) und klarer Erfolgsdokumentation.

ITSM-Prozessoptimierung
Integration von ITIL v4-Praktiken in Jira Service Management und Confluence zur Steigerung von Effizienz, Servicequalität und Stabilität der IT-Prozesse.

Jira Workflow-Automatisierung
Entwicklung von Automatisierungsregeln und Skripten (z. B. ScriptRunner) zur Optimierung von Workflows, Reduzierung manueller Arbeit und Verbesserung von Teamproduktivität.

Stakeholder-Koordination & Kommunikation
Abstimmung von Anforderungen, Reporting und reibungslose Integration durch effektives Stakeholder-Management in verteilten, internationalen Teams.

Cloud-Migrationen
Planung und Durchführung von DC→Cloud-Migrationen, inklusive Testing, Rollout und Schulungen, mit Fokus auf minimale Unterbrechungen und hohe Akzeptanz bei Endnutzern.

Technischer Support & Systemstabilität
Fehleranalyse, Lösung komplexer technischer Herausforderungen und Umsetzung nachhaltiger Systemoptimierungen für stabile Betriebsabläufe.

Benutzerschulungen & Enablement
Maßgeschneiderte Schulungen und Trainingsmaterialien, um Anwenderkompetenz zu erhöhen und effektive Nutzung von Jira, Confluence und Atlassian-Apps sicherzustellen.

Jira Software, Jira Service Management, Confluence, Atlassian Cloud, Data Center Migration, Workflow-Automatisierung, ScriptRunner, ITSM

Languages

GermanNative speakerEnglishFluent

Project history

Cloud transformation Consultant

Automotive

Automotive & Vehicle Manufacturing

>10.000 team member

Planned, analysed, and prepared large-scale Data Center to Cloud transformation initiatives, including assessment of existing environments, dependency analysis, and migration readiness activities. Supported the cleanup and optimisation of Data Center structures to reduce legacy complexity and improve migration efficiency. Collaborated with stakeholders to define transformation approaches, establish governance and preparation frameworks, and ensure alignment between technical, operational, and business requirements for cloud migration initiatives.

Atlassian Consultant harmonisation

Automotive

Automotive & Vehicle Manufacturing

>10.000 team member

Led the harmonisation of multiple interconnected portfolio projects to align processes, governance, and delivery standards across teams. Supported the development and implementation of an LPM (Lean Portfolio Management) structure for Cloud initiatives, including the design of reporting structures and portfolio transparency mechanisms. Coordinated stakeholder requirements, streamlined workflows, and contributed to establishing scalable governance models to improve cross-project collaboration, strategic alignment, and reporting consistency across the portfolio.

Atlassian Consultant

International Bicycle supplier
Implementation of new asset structure in Jira Assets by consolidating data from multiple Excel sources into a structured configuration to streamline asset management and improve data integrity.

Atlassian Consultant

International Bicycle supplier
Expansion and optimization of Atlassian environment while supporting the migration of Jira instances to address technical and organizational challenges.

Technical Atlassian Consultant

Leading international retailer in the grocery sector
Provided hypercare support after large-scale Cloud migration, resolving post-migration issues and ensuring smooth transition and knowledge transfer.

Atlassian Consultant

Public Sector
Implementation and optimization of Jira Software and Jira Service Management to integrate agile methods and ITSM practices into existing business processes.

Atlassian Consultant

Automotive
Implementation of on-call support process in Jira to improve incident response and ensure continuous coverage, including development, testing, and hypercare phases.

Atlassian Consultant

Automotive
Optimization of ITSM processes in Jira Service Management to increase efficiency, transparency, and service quality in day-to-day service management.

Atlassian Consultant

IT Service Provider
Leadership and enablement of Atlassian Service Desk team to strengthen effectiveness through efficient support operations and continuous skill development.

Atlassian Consultant

IT Service Provider
Planning, execution, and follow-up on a large-scale Jira Cloud migration to ensure smooth transition and long-term system stability.

Certificates

ACP-120 Jira Administration for Cloud

Atlassian

2024

ACP-610 Managing Jira Projects for Data Center

Atlassian

2023

SAFe certification

SAfe

2023

ITIL v4

ITIL

2019

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