03/22/2026 updated

**** ******** ****
100 % available

Technical Customer Support Agent | QA

Kyiv, Ukraine
Worldwide
Kyiv, Ukraine
Worldwide

Technical SupportConsultingCustomer Communications ManagementData EntrySalesUser AssistanceWorkflowsCustomer SupportBug Reporting
I am a reliable and detail-oriented professional with experience in customer communication, sales support, product consultation, and day-to-day problem solving. I work confidently with clients, handle requests in a clear and professional way, and stay calm under pressure. I am especially strong at understanding user needs, identifying issues, and finding practical solutions quickly.
My background includes working with customers, explaining products and services, resolving questions, supporting purchasing decisions, and maintaining a high standard of communication. I am comfortable with repetitive tasks that require accuracy, as well as tasks that need patience, structure, and responsibility.
I am interested in projects related to customer support, technical support, virtual assistance, data entry, content moderation, manual testing, and junior QA tasks. I can help with bug reporting, issue tracking, checking user flows, identifying inconsistencies, and providing structured feedback. I pay close attention to detail and always try to deliver clean, organized, and dependable work.
I learn new tools quickly and adapt fast to different workflows. I am motivated, easy to work with, and focused on long-term professional growth. My goal is to provide reliable support, strong communication, and consistent results for every client.
Keywords: Customer Support, Technical Support, Virtual Assistant, Data Entry, Manual Testing, QA, Bug Reporting, User Support, Communication, Problem Solving, Accuracy, Administrative Support

Experience

Professional experience0 - 5 years
Freelancer since2025

Languages

GermanBasic knowledgeEnglishFluentRussianNative speakerUkrainianNative speaker

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