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Profileimage by Anonymous profile, Technical Product Manager
Yerevan
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Last update: 06.09.2022

Technical Product Manager

Graduation: not provided
Hourly-/Daily rates: show
Languages: English (Full Professional)

Keywords

Attachments

Astghik_Mkrtchyan_cv.pdf

Skills

I have 12 years of professional experience in the IT industry. Last 3 years, I am acting as a goal-driven Technical Product Manager by leading and delivering digital products and solutions. I am passionate about creating products that delight customers, deliver a significant commercial impact, and have a proven track record of managing cross-functional teams, MVP products, and established effective communication with start-up client teams.

Certifications:
✔ Certified in Distributed Management (CiDM) - Remote-How Academy | www.remote-how.com
✔ Project Management Professional (PMP)®

My key strengths:
✔ Technical delivery management
✔ Team player
✔ Analytical thinking
✔ Servant leadership, facilitation, situational awareness, conflict resolution,
✔ Risks identifying and mitigation
✔ Empowerment and increasing transparency

Project history

06/2020 - 12/2020
Technical Delivery Manager | Product Owner
Tidepool Labs (Internet and Information Technology, 50-250 employees)
Tidepool Labs is a Start-up accelerator company headquartered in SF, where I was accountable for the end-to-end delivery of products for an SF-based start-up, LearnToWin.
I have led a complete redesign of the web and mobile apps. After building out the MVP, my client needed a scalable refresh of the app to add features and address UX and solidify the engineering for ramping up. I implemented a new workflow that increased team efficiency, product delivery, customer satisfaction, and proactively managed issues. We used Scrum project management. I successfully collaborated with the client's product team, provided project reports, created user stories, provided feedback on UI/UX, and assisted the product team for UAT.
  • Agile (Scrum) Project Management/Kanban method
  • Experience in the E-learning industry: https://www.learntowin.us | https://www.tidepoollabs.com/project/?p=learn-to-win
  • Jira Administration, Roadmaps, Confluence
08/2019 - 05/2020
Delivery Manager
EPAM (Internet and Information Technology, >10.000 employees)
  • Govern the delivery across stakeholders, handling complicated engineering issues, making sure the design, code, and overall solution is of top-notch quality.
  • Responsible for the overall customer experience in terms of delivery
  • Accountable for developing and executing the succession plan of the project
  • Provide a coherent plan on the delivery including, but not limited to planning, scheduling, risk assessment, tracking delivery, status reporting
  • Handle conflicts, people, and technology
  • Apply best processes and methodologies, tailor them and run on the project
  • Jira, Confluence
09/2018 - 07/2019
Technical Project Manager | TPM Lead
BetConstruct (Other, 1000-5000 employees)
  • Gaming & betting enterprise software & services.
  • JIRA, Confluence

As a TMP Lead

  • Act as a primary backup resource for TPM casework, including management and oversight of high-profile project initiatives.
  • Manage interdepartmental communication, acting as a liaison between departments, removing roadblocks, and calling/managing meetings whenever necessary.
  • Organize and provide technical training to the team.
  • Work with stakeholders to call out issues and provide solutions to create greater project efficiency.

As a Technical Project Manager

  • Identify the change requests and transform them into a technical task.
  • Discuss technical tasks with teams and set deadlines.
  • Follow up on the work and ensure the delivery of the solved request to the customer.
  • Develop a project plan (including requirements), goals, implementation timetables, identify needed resources, and manage those projects.
  • Organize and manage all phases of the project to ensure on-time completion.
  • Cooperate and coordinate stakeholders' requirements in case of significant changes.
  • Control the quality of provided services and products.
  • Work with multiple cross-functional teams - engineering teams, designers, account managers.
  • Close collaboration with Android and iOS teams, sometimes act as a product manager.
03/2018 - 07/2018
Project Manager
Polixis (Banks and financial services, 10-50 employees)
  • ARDIS is a RegTech tool for data analysis and regulatory risk assessments for financial organizations.
  • Established an Agile software development environment.
  • Performed data source management and coordination for the software development team.
  • Created and maintained comprehensive guideline documentation.
  • Quality control: was responsible for the quality of the deliverables.
  • Java, Big data, mockups
01/2016 - 07/2017
Software Engineer
Mamble (Banks and financial services, 10-50 employees)
Web-based financial tools and applications
  • US partner companies: Freedom Debt Relief, Freedom Plus, Freedom Financial Network
  • Worked in a Scrum team and collaborate to create a sophisticated application
  • Worked closely with remote development and QA teams, communicated with a product manager, participating in conference calls
  • Designed UML diagrams for complex interactions.
Java, Salesforce, NodeJS, Google Cloud

Local Availability

Only available for the countries Armenia
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