08/25/2026 updated

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Technical Project Manager | Delivery Lead

Valencia, Spain
Only remote
MBA, Strategic Management | B.Sc., Mechanical Engineering
Valencia, Spain
Only remote
MBA, Strategic Management | B.Sc., Mechanical Engineering

Profile attachments

franca-felipe-cv.pdf

About me

Technical Project Manager and Delivery Lead with a software development background and 8+ years of experience delivering and scaling SaaS and digital products. Experienced in leading cross-functional teams, bridging business and engineering, and bringing structure to ambiguous initiatives.

MiroOKRSAFeChatGPTAzure DevOpsAtlassian ConfluenceAtlassian JiraCertified Project Management ProfessionalChange ManagementContinuous DeliveryContract Lifecycle ManagementRAIDIT Portfolio ManagementPython (Programming Language)Lean Project ManagementPostgreSQLProject ManagementScrum MethodologyProject Portfolio ManagementProgram ManagementRelease ManagementSQLAlchemySystems IntegrationVendor Relationship ManagementDelivery ManagementCertified Scrum MasterFlaskGitKanbanSolution DeliveryProject DeliveryApi DesignTeam Performance ManagementKpi ReportingIT Project Management
Delivery & Project Management
Expertise in end-to-end project planning, backlog governance, release management, stakeholder alignment, and RAID management across SaaS and digital product environments.

Agile Methodologies & Frameworks
Deep knowledge of Agile, Scrum, Kanban, and SAFe frameworks, with certifications including PMI-ACP, PSM II, ICP-ACC, and SASM, applied to cross-functional team delivery.

Technical Proficiency & API Integration
Hands-on experience with Python, Flask, PostgreSQL, SQLAlchemy, API Design, API Integration, Data Validation, and Git, enabling effective bridging between business and engineering teams.

DORA Metrics & Delivery Improvement
Application of DORA Metrics, OKRs, delivery forecasting, and quality governance to improve engineering health, reduce MTTR, and support data-driven retrospectives.

Product & Project Tools
Proficient use of Jira, Confluence, ClickUp, Azure DevOps, Trello, Miro, Lucidchart, Figma, and Microsoft Office for project coordination and documentation.

AI & Automation
Experience evaluating AI-generated responses to project management scenarios. Experienced using ChatGPT, Microsoft Copilot, and AI-assisted coding, analysis, and documentation tools.

Vendor & Change Management
Skilled in vendor management, change management, and technical writing to support structured delivery across complex, multi-stakeholder environments.

Risk Management & Stakeholder Communication
Strong capability in identifying, assessing, and mitigating delivery risks while maintaining clear and effective communication with business and technical stakeholders.

Experience

Professional experience5 - 10 years
Freelancer since2024

Languages

GermanFluentEnglishFluentPortugueseNative speakerSpanishFluent

Project history

Delivery Consultant

Freelance
• Provided fractional delivery support to remote software and digital-product teams, covering project planning, backlog governance, stakeholder alignment, risk management, process improvement, and execution.
• Evaluated AI-generated responses to project management scenarios, assessing whether recommendations are practical, feasible, context-aware, and effective across prioritization, risk, stakeholder communication, and execution.

Delivery Lead

ServicePad

Banking & Financial Services

• Led delivery of a US-based Rent-To-Own SaaS platform from inception, evolving it from a focused e-sign workflow into a broader contract management solution used by thousands of users across multiple US states.
• Scaled the delivery organization from 3 developers to 20+ contributors across engineering, QA, design, and business analysis.
• Led sprint reviews and delivery discussions across three concurrent projects, aligning changing priorities with business stakeholders, surfacing feedback early, and supporting scope and prioritization decisions.
• Introduced DORA-based engineering health tracking, partnering with engineering and QA to improve delivery predictability, support data-driven retrospectives, and reduce MTTR through smaller, more frequent releases.
• Acted as a technical bridge between business and engineering, leading discussions on API design, release execution, technical dependencies, vendor management, and delivery risks.

Project Manager

Huru Systems
• Led delivery of a blockchain-based supply chain platform, including direct client discovery through field visits to understand operational workflows, pain points, and requirements.
• Translated business needs into delivery priorities, working closely with technical teams to align scope and execution.
• Supported QA and validation efforts to improve release quality and stakeholder confidence.
• Spearheaded the transition from traditional waterfall delivery to iterative Agile, reducing time-to-market for key features from months to weeks.

Backend Developer

Huru Systems
• Developed Python/Flask backend automation for a production control workflow, integrating IoT validation logic, queue management, and exception handling to reduce manual process risk.

Certificates

Professional Scrum Master II (PSM II)

Scrum.org

2023

ICAgile Certified Professional - Agile Coaching

ICAgile

2022

PMI Agile Certified Practitioner (PMI-ACP)

PMI

2021

SAFe Advanced Scrum Master (SASM)

SAFe by Scaled Agile, Inc.

2021


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