07/10/2025 updated
100 % available
Technical Writer with 9+ years experience in software documentation
Chennai, India
Only remote
Bachelors in Computer Science from NDMVP College, Nashik, Pune University in 2011HTMLUser Experience (UX)Application Programming Interfaces (APIs)Artificial IntelligenceAtlassian ConfluenceAtlassian JiraSoftware DocumentationComputer ProgrammingData VisualizationDatabase SchemaDarwin Information Typing ArchitectureJSONPython (Programming Language)Scrum MethodologyMicrosoft Power BI
Technical Documentation
Expert in creating comprehensive technical documentation including API docs, SOPs, manuals, and guides for complex software products across multiple industries.
Markup and Content Technologies
Proficient in XML, JSON, HTML, Markdown, DITA, and Agile/Scrum methodologies for structured documentation development and delivery.
AI/ML Integration
Familiar with foundational AI/ML concepts and tools like ChatGPT, Claude, Gemini, and Co-pilot to optimize documentation workflows and content quality.
Data Visualization
Skilled in Excel, Google Sheets, Data Studio, Power BI, and Tableau for creating visual representations of complex data.
Design Tools
Proficient in Canva, Figma, Notion, and Miro for creating intuitive, engaging, and structured content that enhances user experience.
Technical Platforms
Experience with various documentation platforms including Oxygen, Confluence, JIRA, WordPress, Salesforce, and ServiceNow.
Programming Knowledge
Working knowledge of SQL, Python, REST APIs, and database schema with relational table mappings.
Expert in creating comprehensive technical documentation including API docs, SOPs, manuals, and guides for complex software products across multiple industries.
Markup and Content Technologies
Proficient in XML, JSON, HTML, Markdown, DITA, and Agile/Scrum methodologies for structured documentation development and delivery.
AI/ML Integration
Familiar with foundational AI/ML concepts and tools like ChatGPT, Claude, Gemini, and Co-pilot to optimize documentation workflows and content quality.
Data Visualization
Skilled in Excel, Google Sheets, Data Studio, Power BI, and Tableau for creating visual representations of complex data.
Design Tools
Proficient in Canva, Figma, Notion, and Miro for creating intuitive, engaging, and structured content that enhances user experience.
Technical Platforms
Experience with various documentation platforms including Oxygen, Confluence, JIRA, WordPress, Salesforce, and ServiceNow.
Programming Knowledge
Working knowledge of SQL, Python, REST APIs, and database schema with relational table mappings.
Languages
EnglishNative speaker
Project history
Led documentation for PLM-ERP integration used by global automotive clients. Created installation, deployment, configuration guides and authored documents in Oxygen using XML following DITA principles.
Developed end-to-end user guides on Confluence for cloud-based recruitment products. Created comprehensive SOPs for finance transition on SAP HANA and conducted stakeholder interviews for documentation reviews.
Created technical specification documents for Avaya's telecom Contact Center product. Documented REST APIs, HTTP protocols, and mapped system architecture including database schema with relational table mappings.