10/06/2026 updated

JA
100 % available

Telecom Programme & Delivery Manager | Broadband, CPE & Multi-Market Launches | Delivery Recovery

Lisbon, Portugal
Only remote
Computer Science
Lisbon, Portugal
Only remote
Computer Science

Profile attachments

Joao_Amorim_CV_freelancemap.pdf

About me

Telecom programme & delivery manager, 15+ years with European operators. Led Vodafone's 6-market UltraHub programme remotely (~2M devices, 20+ releases) and Liberty Global VoIP in 10 markets. Delivery recovery, vendor management, go-live. Lisbon-based, available now for remote freelance work.

Agile MethodologyTelecommunicationsWireless BroadbandProject ManagementRelease ManagementScaled Agile FrameworkStakeholder ManagementDelivery ManagementRisk Management
Programme Management, Project Management, Delivery Management, PMO, Governance, Stakeholder Management, Risk Management, Dependency Management, Vendor Management, Budget Control, Agile, SAFe, Scrum, Waterfall, Release Management, Go-Live, Migration, Operational Readiness, Service Transition, Change Management, Telecommunications, Broadband, CPE, Wi-Fi, VoIP, Fixed Connectivity, Digital Transformation, Jira, PRINCE2

Experience

Professional experience10+ years
Freelancer since2009

Languages

EnglishFluentPortugueseNative speakerSpanishGood

Project history

Programme Manager – UltraHub (multi-market CPE programme)

Vodafone Group

Telecommunications

>10.000 team member

Led programme delivery and release readiness for Vodafone's UltraHub home gateway across Portugal, UK, Germany, Czech Republic, Ireland and Greece, for a base of ~2M devices. Ran 20+ major releases from alpha/beta through deployment and go-live in a SAFe model; owned go/no-go decisions and weekly executive reporting. Recovered delayed delivery with Vantiva/MediaTek, Sercomm and Tata. Led an external QA organisation of 15 engineers.

Launch Lead – Ultra Hub 6E and Powerhub 6

Vodafone Group

Telecommunications

>10.000 team member

Led readiness and execution for the UK launches of Ultra Hub 6E and Powerhub 6 to new customers, reaching ~500k devices in 6 months. Managed critical CPE remediation during go-live, coordinating urgent technical fixes and warehouse updates to contain customer impact.

Senior Technical Programme Manager – Digital Transformation

LeasePlan

Banking & Financial Services

>10.000 team member

One of 3 programme managers on the €100M Digital Fix the Basics / Fix the Risk programme. Owned a €10M budget across 3 technology portfolios (infrastructure, cloud, security, ITSM, end-user technology) and ~80 people. Led a call-centre migration across ~30 countries. Owned governance, financial control and executive reporting; led company-wide Jira adoption and the risk-management rollout.

Programme Manager – Fixed Connectivity & Super WiFi

Vodafone Group

Telecommunications

>10.000 team member

Delivered the Super WiFi programme and related fixed-connectivity initiatives in Spain and the UK, from solution design through integration, testing, deployment and operational transition. Ran proofs of concept and production launches across fixed connectivity and digital services.

Fulfillment Responsible - Vodafone Account

Huawei Technologies

Telecommunications

>10.000 team member

Owned end-to-end service fulfilment for the Vodafone Portugal account as the senior customer interface up to C-level. Turned around a strained customer relationship: projects back on time, escalations cut to zero and account sales growing.

Programme Manager – Residential VoIP launches

Liberty Global / UPC Broadband Europe

Telecommunications

>10.000 team member

Launched residential VoIP across 10 European markets with a combined ~10M subscribers, running up to 2 country deployments in parallel; every launch went live on time. Led 20-person matrix teams with country budgets of €2–3M and owned go-live and operational readiness.

Project & Care Manager – VoIP

Nokia Siemens Networks

Telecommunications

>10.000 team member

Combined project delivery and operational support for Liberty Global's VoIP services: planning, budgets, incident management, root-cause analysis and SLA management.

Certificates

Prince2 Practitioner

APMG International

2014

Scrum Master

Scrum Alliance

2014

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