07/15/2025 updated
100 % available
Business Analyst with Salesforce Certification and Requirements Elicitation Expertise
Johannesburg, South Africa
Only remote
Bachelor of Commerce – Information and Technology ManagementActivity DiagramBusiness AnalysisBusiness RequirementsFlowchartsSystems Development Life CycleLucidchartUse Case DevelopmentRequirements AnalysisSalesforce.ComSoftware EngineeringStreamlineWorkflowsStakeholder CommunicationsProject Scoping
Requirements Elicitation
Expertise in gathering requirements through stakeholder interviews, questionnaires, and feedback analysis to define project scope and objectives.
Process Flow Diagrams
Proficiency in creating Lucidchart diagrams to define project mission, data process flows, and timelines for streamlined workflows.
Salesforce CRM
Certified Salesforce Business Analyst with practical implementation experience across business analysis functions.
Microsoft Office Suite
Competency in utilizing Microsoft Office applications for business documentation and analysis tasks.
Business Use Case Development
Skills in creating detailed business use cases and activity diagrams to streamline organizational workflows.
Cross-functional Communication
Ability to effectively communicate project requirements and recommendations to diverse team members.
Software Development Life Cycle
Experience contributing across the full SDLC with focus on translating business needs into technical solutions.
Expertise in gathering requirements through stakeholder interviews, questionnaires, and feedback analysis to define project scope and objectives.
Process Flow Diagrams
Proficiency in creating Lucidchart diagrams to define project mission, data process flows, and timelines for streamlined workflows.
Salesforce CRM
Certified Salesforce Business Analyst with practical implementation experience across business analysis functions.
Microsoft Office Suite
Competency in utilizing Microsoft Office applications for business documentation and analysis tasks.
Business Use Case Development
Skills in creating detailed business use cases and activity diagrams to streamline organizational workflows.
Cross-functional Communication
Ability to effectively communicate project requirements and recommendations to diverse team members.
Software Development Life Cycle
Experience contributing across the full SDLC with focus on translating business needs into technical solutions.
Experience
Professional experience0 - 5 years
Freelancer since2025
Languages
EnglishFluent
Project history
Define project mission, data process flows, and timelines using Lucidchart. Create business use cases and activity diagrams to streamline workflows. Gather requirements via stakeholder interviews, questionnaires, and feedback analysis. Communicate project requirements and recommendations to cross-functional teams.
Awarded Innovation Award for exceptional contributions.