Writer
Thomas Stakenborg
Keywords
Skills
I am a freelance technical writer based in the Netherlands.
I have over 6 and a half years of experience of creating and maintaining user and internal documentation at SAP.
I have experience writing, structuring and designing both customer-facing and developmer-facing documentation for a wide range of ERP software products and business processes in (and for) various countries.
I've worked with developers, software architects, product and project managers, testers, quality control, customer support to design and create a broad range of product documentation deliverables.
I've used various tools, from XML documentation editors, to Mircosoft Office and other platforms to create documentation for customers and internal stakeholders.
My skillset includes:
Writing documenting for on premise and cloud software products
Scrum Master
UI, guides, configuration, setup documentation
Microsoft Office
Ixiasoft, Oxygen XML editor
DITA, (Darwin Information Typing Architecture),
Camtasia video editing
voiceover
I have over 6 and a half years of experience of creating and maintaining user and internal documentation at SAP.
I have experience writing, structuring and designing both customer-facing and developmer-facing documentation for a wide range of ERP software products and business processes in (and for) various countries.
I've worked with developers, software architects, product and project managers, testers, quality control, customer support to design and create a broad range of product documentation deliverables.
I've used various tools, from XML documentation editors, to Mircosoft Office and other platforms to create documentation for customers and internal stakeholders.
My skillset includes:
Writing documenting for on premise and cloud software products
Scrum Master
UI, guides, configuration, setup documentation
Microsoft Office
Ixiasoft, Oxygen XML editor
DITA, (Darwin Information Typing Architecture),
Camtasia video editing
voiceover
Project history
07/2018
-
10/2019
09/2018
-
05/2019
Technical Writer
SAP SE Germany
Technical Writer at SAP SE Germany for the HANA Enterprise Cloud (HEC) department.
Wrote, edited, and structured content for video trainings for the HEC department.
Writing and standardizing UI texts, descriptions for HEC customer technical services. for an
internal developer audience and customer system administrators and customer technical support
Organizing and co-managing the creation of new HEC services.
Standardized technical texts, templates, standards and guidelines, and boiler plate texts.
Status tracking and reporting
Wrote, edited, and structured content for video trainings for the HEC department.
Writing and standardizing UI texts, descriptions for HEC customer technical services. for an
internal developer audience and customer system administrators and customer technical support
Organizing and co-managing the creation of new HEC services.
Standardized technical texts, templates, standards and guidelines, and boiler plate texts.
Status tracking and reporting
10/2014
-
06/2018
Technical Writer
SAP SE
Technical Writer at SAP SE in Germany for Globalization Services.
Writing technical documentation for the internationalisation of
SAP software products for:
On premise SAP Banking for:
*Russia
*United States
*Brazil
SAP Transportation Management railway and logistics software
for on-Premise for:
* Russia (TM RU)
* Product videos for TM RU
SAP Financials Contract Accounts Receivable and Payable -
(Cloud and on-Premise for country-specific versions):
* Argentina
* Portugal
* Chile
* Peru
* Greece
* Spain
* Italy
* Japan
Writing technical documentation for the internationalisation of
SAP software products for:
On premise SAP Banking for:
*Russia
*United States
*Brazil
SAP Transportation Management railway and logistics software
for on-Premise for:
* Russia (TM RU)
* Product videos for TM RU
SAP Financials Contract Accounts Receivable and Payable -
(Cloud and on-Premise for country-specific versions):
* Argentina
* Portugal
* Chile
* Peru
* Greece
* Spain
* Italy
* Japan
06/2012
-
10/2014
Technical Writer
SAP LABS
* Banking
* Transportation Management (TMRU)
* Transportation Management (TMRU)
Local Availability
Only available in these countries:
Netherlands
I am available to travel anywhere in Europe if the project is longer than 3 months and the rates are adjusted for expenses.
