Business Solutions Vietnam
Project: PCD support (5/2016 - 6/2018)
Nature of project:
o SAP ECC 6.0
o Support project for PCD system of Bosch Asea-Pacific countries
o Business units: AA (Automative aftermarket), PP (Power tools)
Responsibility and Expertise:
o Being second-level support, coordinate with first and third level support to
comprehend system processes and handle issues smoothly;
o Provide support by trouble-shooting problems that were encountered by users;
o Complete requests about creating/changing configurations in the system such as:
Pricing procedure, Account Determination, Output, Copy control, Availability
check, Incompletion, Free good, Credit management;
o Carry out SD process tests;
o Support BR (Business request) team to handle issues after new processes were golive;
o Perform mass data upload by LSMW, mass change for master data, downloading
data from system;
o Customize organization structure in SD;
o Integration with other modules: FICO, MM, LE;
o Design Quick viewer, Query;
o Perform configurations/customizations related to sales/delivery/billing document
types;
Project: BBM Testing (3/2017 - 11/2017)
Nature of project:
o SAP ECC 6.0, integrated with web-dynpro;
o Testing for new processes in BBM project.
Responsibility:
o Conduct testing for GPM process (Global pricing management) on web dynpro, 4-
eye principle process, full O2C process testing in the system.