Atlassian ConfluenceAtlassian JiraCertified Scrum Product OwnerScrum MethodologyCertified Scrum MasterAtlassian Tools
Agile Methodologies, Atlassian, Cloud Migration, Confluence, G-Suite, computer science, JIRA, MS Office, Scrum, SaaS, User Management, Zendesk,SQL
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Project history
Migration of Processes for Onboarding into Jira with Integrations to Salesforce and Heavy Use of Automation.
Implementation of PPM with Big Picture
- Provided consulting and support services .
- Setting up custom fields, and screens.
- Jira Administration and Configuration
- Workflow Design and Implementation
- User Management and Permissions
- Jira Automation
- Jira Software, JSM, Confluence
- Cloud Migration
- Self-service with JSM
- AWS
- User Story Development
- Product Roadmapping
- Product Backlog Management
- Agile Methodologies (Scrum, Kanban)
- Product Management
- Stakeholder Management
- Cross-Functional Collaboration
- JIRA Administration
- User Story Development
- Product Roadmapping
- Product Backlog Management
- Agile Methodologies (Scrum, Kanban)
- Product Management
- Stakeholder Management
- Cross-Functional Collaboration
- JIRA Administration / JSM Project
03/2021 + - AWS
Customer Service
- Software implemantation (Zendesk)
- Process Optimization
- Manage running projects
