04/09/2026 updated
100 % available
High Safety (Pharma, Maritime) Learning Leader | Driving Compliance, & Digital Innovation
Brentford, United Kingdom
Worldwide
BA Political ScieneAbout me
Global Learning & Development leader with 25 plus years of experience driving digital transformation and measurable ROI across industries. Expert in building high performing global teams, optimizing operations, and aligning training with business strategy to deliver scalable impact.
InnovationTender ManagementArtificial IntelligenceEmployment ApplicationsAutomotive IndustryTelecommunicationsBig DataBusiness PlanningBusiness Process ImprovementBusiness RequirementsBuyoutChange ManagementEducational TechnologiesCompetency AssessmentCompetency-Based Development
As a seasoned Learning Operations & Training Executive with over 25 years of global experience, expertise lies in transforming organizations through innovative L&D strategies, digital transformation, and performance-driven solutions.
Experience spans high-safety (Maritime, Oil&Gas), highly regulated (Pharmaceutical), and dynamic commercial sectors (Telecom, Automotive), ensuring the ability to craft scalable and compliant programs tailored to diverse business needs.
Extensive experience working with U.S.-based and Private Equity-owned companies has provided a comprehensive understanding of their operational models, profitability expectations, and transformative goals.
Proficiency includes building new teams from scratch, optimizing existing ones for peak performance, and offshoring operations to achieve cost efficiency and scalability.
For me, Learning & Development must be a profit center that drives measurable business value. Beyond traditional training, L&D should function as a strategic operational support, diagnosing inefficiencies and recommending actionable improvements to enhance business performance.
By aligning L&D initiatives with operational goals, I ensure workforce readiness while delivering tangible ROI through improved sales, customer satisfaction, and streamlined processes.
With a proven track record of fostering collaboration across diverse regions—including India, the Philippines, China, Korea, and Central America—I thrive in multicultural environments.
Advanced learning technologies, including LMS platforms like Totara, SAP SuccessFactors, and Cornerstone, are seamlessly integrated to manage end-to-end training solutions. These encompass instructional design, content development, blended learning delivery, and data-driven evaluations using tools like Power BI, ensuring every program directly supports business objectives.
Key Highlights:
✳ Global Leadership: Led teams of 150+ across Europe, Asia, and North America, fostering collaboration and upskilling.
✳ Digital Transformation: Overhauled LMS for 44,000 users, cutting compliance training time by 25% and boosting engagement.
✳ Data-Driven Results: Used AI and Big Data to optimize training, increasing productivity by 20% with innovative gamified modules.
✳ Industry Expertise: Delivered tailored programs for Maritime safety, Pharmaceutical compliance, and Automotive performance.
✳ L&D Innovation: Developed gamified mobile platforms linking learning outcomes to business success.
? Open to opportunities in Europe, South Korea, and the UK.
Experience spans high-safety (Maritime, Oil&Gas), highly regulated (Pharmaceutical), and dynamic commercial sectors (Telecom, Automotive), ensuring the ability to craft scalable and compliant programs tailored to diverse business needs.
Extensive experience working with U.S.-based and Private Equity-owned companies has provided a comprehensive understanding of their operational models, profitability expectations, and transformative goals.
Proficiency includes building new teams from scratch, optimizing existing ones for peak performance, and offshoring operations to achieve cost efficiency and scalability.
For me, Learning & Development must be a profit center that drives measurable business value. Beyond traditional training, L&D should function as a strategic operational support, diagnosing inefficiencies and recommending actionable improvements to enhance business performance.
By aligning L&D initiatives with operational goals, I ensure workforce readiness while delivering tangible ROI through improved sales, customer satisfaction, and streamlined processes.
With a proven track record of fostering collaboration across diverse regions—including India, the Philippines, China, Korea, and Central America—I thrive in multicultural environments.
Advanced learning technologies, including LMS platforms like Totara, SAP SuccessFactors, and Cornerstone, are seamlessly integrated to manage end-to-end training solutions. These encompass instructional design, content development, blended learning delivery, and data-driven evaluations using tools like Power BI, ensuring every program directly supports business objectives.
Key Highlights:
✳ Global Leadership: Led teams of 150+ across Europe, Asia, and North America, fostering collaboration and upskilling.
✳ Digital Transformation: Overhauled LMS for 44,000 users, cutting compliance training time by 25% and boosting engagement.
✳ Data-Driven Results: Used AI and Big Data to optimize training, increasing productivity by 20% with innovative gamified modules.
✳ Industry Expertise: Delivered tailored programs for Maritime safety, Pharmaceutical compliance, and Automotive performance.
✳ L&D Innovation: Developed gamified mobile platforms linking learning outcomes to business success.
? Open to opportunities in Europe, South Korea, and the UK.
Experience
Professional experience10+ years
Freelancer since2007
Languages
GermanNative speakerEnglishNative speaker
Project history
TECHNICAL TRAINING MANAGER APR 2024 – ONGOING
Pfizer (Contract), London, UK
Pfizer (Contract), London, UK
- Future of Development Project Leadership: Led the learning strategy for Pfizer’s "Future of Development" initiative, ensuring only trained and certified developers could contribute to coding projects, addressing critical data quality issues from the past.
- eLearning Development & Certification: Directed the creation of 60 eLearning courses and four final assessments with over 200 questions each, standardizing certification processes for more than 4,000 global software developers.
- LMS Implementation: Designed and implemented eLearning modules within SuccessFactors LMS, streamlining technical training and fostering a skilled, compliant workforce aligned with organizational objectives.
- Strategic Collaboration & Content Oversight: Partnered with internal teams and external vendors to deliver high-quality, standardized training materials, ensuring adherence to Pfizer’s stringent quality and compliance benchmarks.
- Global Compliance Standardization: Developed and enforced a global training compliance framework, ensuring all software developers met Pfizer’s stringent standards for coding and operational integrity.
- HEAD OF COMMERCIAL TRAINING & GLOBAL LEARNING SEP 2019 – JAN 2023
V.GROUP, London, UK - Transformed Learning Operations: Reimagined the employee (seafarer) journey through digital transformation, enhancing onboarding, continuous leadership development, and engagement while elevating workforce performance.
- P&L Leadership Across Three Units: Directed three business units - Learning Solutions, Seatec Safety onboard training, and Marine Services Inspection - managing a $25 million P&L, ensuring operational excellence and revenue growth.
- Global Workforce Optimization: Centralized fragmented training services into a 24/7 service hub in Manila, improving operational scalability, efficiency, and compliance for 44,000 seafarers across 600 vessels.
- CRM & Automation Implementation: Introduced Freshdesk CRM to streamline training support requests, developed self-help resources for users, and achieved a 25% efficiency improvement through automation and enhanced scalability.
- Technical Learning Innovation: Led the adoption of advanced learning technologies, including LMS, CMS, online simulators, and microlearning tools, modernizing technical training systems for global teams.
- Data-Driven Decision Making: Leveraged Power BI and KPI-driven insights to monitor training performance, ensuring alignment with strategic goals and continuous improvement across all business units.
COUNTRY AND OPERATIONS MANAGER MAY 2015 – AUG 2019
Raytheon Professional Services, Seoul, South Korea
Raytheon Professional Services, Seoul, South Korea
- Operational Leadership: Managed countrywide operations, overseeing the design, development, and delivery of technical and non-technical training programs for global clients, including GM (Cadillac and Chevrolet Korea).
- Team Development: Directed a team of 15 employees and 10 contractors, fostering collaboration and professional growth to meet organizational goals.
- Innovative Learning Hub Creation: Established Raytheon Korea as a global hub for mobile and video learning solutions, including the development of an LXP and mobile sales support systems.
- Client Relationship Management: Secured a five-year extension of the BPO contract with General Motors by delivering measurable results and maintaining high client satisfaction.
- Data-Driven Training Solutions: Utilized big data and training needs analysis to create impactful programs for sales, management, and leadership development, aligning with 70/20/10 principles and Kirkpatrick evaluation standards.
- Performance Optimization: Designed programs for top performers in sales and management to maximize their potential, contributing to organizational success.