10/15/2025 updated

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ToBu Consultancy

Sofia, Bulgaria
Bulgaria
Sofia, Bulgaria
Bulgaria

Profile attachments

CV_Stoyan_Stoyanov_Updated_24_June_2025_Compressed.pdf
Latest Career Highlights and Achievements.pdf

Customer Relationship ManagementBusiness ProcessesSpreadsheetsSoftware as a ServiceCommunicationConsultingInfrastructure ManagementProblem SolvingProject ManagementRisk AnalysisSite AnalysisWorkflowsStakeholder CommunicationsAnti Money LaunderingQuality ControlThought LeadershipFintechOrganization of Work Processes
Business Operations meets Risk, Strategy and Delivery. If you need someone to make sense of the chaos and organise it, look no further! I work best where things are messy, cross-functional, and due yesterday.

With over 8 years across risk, compliance, analytics, and commercial ops, I've built reporting infrastructures from scratch, streamlined internal processes, and worked directly with C-level leadership to translate strategy into execution. Whether it's managing commercial dashboards, improving CRM/reporting workflows, organising delivery pipelines, or coordinating go-to-market efforts — I bring structure, speed and clarity.

I've led teams, trained others, managed spreadsheets, handled stakeholder communications, and made last-minute pivots. In my spare time, I chair a non-profit.

What connects different threads from FinTech and SaaS to supporter organisations is that the common denominator is me making operations smoother, reporting smarter, and strategy executable.

Let's connect if you're scaling a team, growing a product, or need someone to bring order to the chaos.

Languages

BulgarianNative speakerGermanBasic knowledgeEnglishFluent

Project history

Release and Process Manager

Uniken Inc.

Other

50-250 team member

Chairman

Red Devils Bulgaria MUSC

Other

< 10 team member

I have gained invaluable experience in professionally managing a non-profit structure, supporting its cause while maintaining the professionalism required for that role. I have also had multiple television appearances and connections with many notable people, as well as people to support the functioning of the organisation.I have gained invaluable experience in professionally managing a non-profit structure, supporting its cause while maintaining the professionalism required for that role. I have also had multiple television appearances and connections with many notable people, as well as people to support the functioning of the organisation.


Skills: Project Management · Strategic Partnerships · Committee Management · Teamwork · Organization Skills · Leadership · Communication

Business Analyst and Leads Generation Manager

Uniken Inc.

Other

50-250 team member

  1. Prepare weekly reporting updates.
  2. Maintain ongoing reporting for commercial achievements, throughout CRM and Reporting processes in place.
  3. Generating leads consistently with analysis of the emerging markets, to drive product expansion and new deals.
  4. Organized reach-out campaigns to get in touch with interested parties. Prepare weekly reporting updates. Maintain ongoing reporting for commercial achievements, throughout CRM and Reporting processes in place. Generating leads consistently with analysis of the emerging markets, to drive product expansion and new deals. Organised reach-out campaigns to get in touch with interested parties.
Skills: Teamwork · Organization Skills · Communication

Business Analyst and Project Manager

ToBu Consultancy Ltd.

Internet & IT

10-50 team member

  1. Working alongside the CEO, CTO and CFO to manage the reporting and administration of all commercial activities.
  2. Prepare weekly reporting updates
  3. Maintain ongoing reporting for commercial achievements, throughout CRM and Reporting processes in place.
  4. Maintain relationships with internal stakeholders to continuously improve the reporting process.
  5. Organising the development and testing of the solutions before being delivered
  6. Organising the SLA of the solutions, as well as making sure we understand and meet all the client's needsWorking alongside the CEO, CTO and CFO to manage the reporting and administration of all commercial activities. Prepare weekly reporting updates Maintain ongoing reporting for commercial achievements, throughout CRM and Reporting processes in place. Maintain relationships with internal stakeholders to continuously improve the reporting process. Organising the development and testing of the solutions before being delivered Organising the SLA of the solutions, as well as making sure we understand and meet all the client's needs
Skills: Project Management · Teamwork · Quality Assurance · Manage client expectations · Organization Skills · Communication

Channel Business Development Analyst

Comply Advantage

Other

250-500 team member

  1. Working alongside the Head of Channel Success to manage the reporting and administration of all channels’ commercial activities.
  2. Maintain ongoing reporting for commercial achievements, throughout CRM and Reporting processes in place.
  3. Prepare quarterly reporting for the Executive level for the channel commercials’ achievements.
  4. Maintain relationships with internal stakeholders to continuously improve the reporting process. Working alongside the Head of Channel Success to manage the reporting and administration of all channels’ commercial activities. Maintain ongoing reporting for commercial achievements, throughout CRM and Reporting processes in place. Prepare quarterly reporting for the Executive level for the channel commercials’ achievements. Maintain relationships with internal stakeholders to continuously improve the reporting process.
Skills: Report Writing · Sales Management · Pre-Sales Consulting · Teamwork · Communication

Senior Compliance Operations Analyst

Novus

Banking & Financial Services

10-50 team member

The Senior Compliance role in Novus features a multitude of responsibilities covering Onboarding, EDD, Transaction monitoring and Financial Crime:

- performing and analyzing third-party screenings on individuals via CIFAS, Onfido and Comply Advantage; as a senior Compliance analyst, I helped organize and structure some of the onboarding flows;
- communicating with users regarding EDD checks, requesting data and analyzing it
- daily monitoring and investigation of suspicious transactions, customer and third-party activity;
- creating and filing SARs;
- monitoring and documentation of unusual activity and AML/CFT red flags
- escalation point of contact for corner cases by the Customer Experience and Compliance teams

During the time spent in Novus, I have gained and developed good proficiency in conducting risk assessments, performing analysis of transactions in real-time or near real-time, Monitoring customers' behaviour and effectively liaising across different teams globally, identifying fraud risks and following preset monitoring and fraud mitigating procedures. During my tenure in the company, I improved upon my data analysis skills and continued to establish good relationships with various departments (Customer Experience, Operations and Marketing) to ensure good operational synergy.

Skills: Critical Thinking · Anti-Money Laundering · SAR · Teamwork · Leadership · Communication

Senior KYC Quality Analyst

Tide Banking

Banking & Financial Services

50-250 team member

The additional responsibilities of the Senior KYC Quality Analyst role include, but are not limited to:
- Managing a small team of 3 Contractor KYC Quality Analysts
- Building KYC Policies and procedures from scratch
- Generating reports with detailed data analysis, outlining trends and improvement areas
- Managing new joiner training within the KYC QC department, and
- Communicating with third-party vendors for the implementation of new QC-related systems

KYC Quality Control Analyst

Tide Banking

Banking & Financial Services

50-250 team member

The quality control role in Tide is independent of the KYC team. It includes maintaining regulatory compliance in relation to KYC processing, for both the Onboarding and the Review processes. Main responsibilities include:
-Аssisting in identifying problem areas and risks associated with current processes and
make recommendations for improvement where required;
-Undertake a reporting duty
-Working towards reducing regulatory and reputational risk;
-Еnsuring client due-diligence policies are strictly adhered to;
-Conducting 4-eye checks on analyst-level work;

Risk Operations Quality Management and Training

Paysafe Group

Banking & Financial Services

1000-5000 team member

As a Risk Quality Management and Training specialist the main fields of responsibility include:
- Creating and updating documents regarding the workflow of all risk departments
- Providing feedback on agents' quality performance
- Training new joiners
- Organizing coaching sessions for under-performing agents

Anti Money Laundering Specialist

Paysafe Group

Banking & Financial Services

1000-5000 team member

As an Anti-Money Laundering specialist, main responsibilities were to stay informed of the AML legislation, to monitor transaction through 3rd party risk engines and to report to the respective department when discrepancies were found.
Because of top performance rates, procedure change ideas and guidance of team members, a promotion to QA and Training specialist was acquired.

Risk Management Associate

GVC Holdings PLC

Other

500-1000 team member

As a Risk Operations associate I have to make sure everything is fine with the customers' accounts. Most of the customer risk and fraud related issues go through our team and we have to keep them away from the company.

Certificates

MS Excel Advanced

MDV Professional Education

2018

ICA Certificate in Anti Money Laundering

ICA

2017

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