01/03/2025 updated

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Experienced IT Professional with Cybersecurity and Technical Writing Expertise

Kampala, Uganda
Only remote
Bachelor's Degree, Mechanical Engineering
Kampala, Uganda
Only remote
Bachelor's Degree, Mechanical Engineering

Profile attachments

tmugema CV.pdf

Artificial IntelligenceAmazon Web ServicesTechnical SupportCloud ComputingComputer SecurityDirect MarketingSupervisory Control and Data Acquisition (SCADA)Virtual Private Networks (VPN)ISO/IEC 27001Network SecurityNmapSocial MediaSoftware EngineeringTeamViewerTechnical WritingsWiresharkCampaignsInstallation TechnologyNational Institute of Standards and Technology (NIST)Firewalls (Computer Science)Remote SupportIndustrial ProcessesSafety PrinciplesVulnerability Analysis
Cybersecurity
Expertise in network vulnerability scanning, security monitoring, and implementing security measures using tools like Nmap and Wireshark.

Cloud Computing
Proficiency in AWS services, including AWS Fundamentals and Solutions Architect certifications.

Technical Writing
Strong ability to create informative content on technology topics, including cybersecurity, cloud computing, and artificial intelligence.

IT Support
Experience in troubleshooting hardware and software issues, system installation, and providing remote support using tools like TeamViewer.

SCADA Systems
Knowledge of Supervisory Control and Data Acquisition systems for monitoring real-time performance of industrial processes.

Social Media Management
Skills in managing social media platforms and creating personalized email marketing campaigns using tools like ClickUp.

Network Security
Familiarity with Virtual Private Networks, firewalls, and security frameworks like NIST and ISO 27001.
 

Experience

Professional experience0 - 5 years
Freelancer since2020

Languages

EnglishFluent

Project history

Technical Writer and Social Media Management

Freelance
Conducting keyword research, writing technical content, and managing social media platforms for clients across various industries.

IT Support and Security Analyst

Nilescript Technologies (Uganda)
Conducted network vulnerability scanning, maintained backup systems, and provided on-site and remote support for various technical issues.

Operations Engineer

National Water and Sewerage Corporation (Uganda)
Configured and maintained water pumping automation systems, utilized SCADA for monitoring, and participated in system upgrades and expansions.

Certificates

Google Cybersecurity Certificate

Google

2024

AWS Cloud Solutions Architect Specialization

Amazon

2024

AWS Fundamentals

Amazon

2024


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