Keywords
Business To Business
Customer Retention
SAP Applications
SAP Materials Management
Logistics Operations
Service Delivery Management
Skills
12+ years’ experience in B2B major client account and service delivery management in the logistics field with DHL Nigeria. In this dual-focused role (people and process) achieved increased client retention and satisfaction rates (the latter to 90% from <20%) by fostering closer client communications while delivering serial process efficiencies in the areas of customs ‘waits’, payment lead times and international shipment booking, allowing cuts to internal costs. Also as SAP MM consultant, play a crucial role in optimizing materials management processes, improving efficiency, and ensuring the effective use of SAP MM capabilities to meet business goals. Graduating top in class in year of graduation, now completed an MBA from University of Surrey, UK with a project on Impact of Blockchain Technology in supply chain Management.
SAP MM.
RFQ(Request for Quote), Procurement Inventory Management, Vendor Management ,Material Master Data Management ,Purchase Order Processing ,Goods Receipt and Invoice Verification ,Pricing Procedures ,Release Strategies.
SOFT SKILL:
Effective Communication, Problem-Solving, Negotiation, Analytical Thinking, Attention to Detail, Collaboration, Demand Forecasting, Time Management, Decision making and Handling of Irate customers.
SAP MM.
RFQ(Request for Quote), Procurement Inventory Management, Vendor Management ,Material Master Data Management ,Purchase Order Processing ,Goods Receipt and Invoice Verification ,Pricing Procedures ,Release Strategies.
SOFT SKILL:
Effective Communication, Problem-Solving, Negotiation, Analytical Thinking, Attention to Detail, Collaboration, Demand Forecasting, Time Management, Decision making and Handling of Irate customers.
- Managed end-to-end procurement processes using SAP MM, resulting in a cost reduction efficiency in Material Management .
- Led the implementation of SAP MM Release Strategies, streamlining approval workflows and reducing delays.
- Analyze the client's existing materials management processes and systems.
- Optimize vendor evaluation and selection processes
- Streamline the procurement process, including purchase requisitions, purchase orders, and requests for quotation (RFQs).
- Define and maintain the organizational structure, master data, and other relevant settings
Project history
Local Availability
Open to travel worldwide