11/17/2025 updated

**** ******** ****

User Experience Designer & Consultant

Fort Lauderdale, USA
Only remote
Medienfachwirt (Digitale Medien)
Fort Lauderdale, USA
Only remote
Medienfachwirt (Digitale Medien)

Profile attachments

CV - Christina Korn

BalsamiqA/B TestingUser Experience (UX)ResearchAdobe IllustratorAdobe PhotoshopAdobe InDesignAtlassian ConfluenceAtlassian JiraAuditingAxure RPDesign ThinkingDrawingGoogle AnalyticsInformation ArchitectureInteraction DesignMappingPersona (User Experience)PrototypingAtlassian TrelloUsability TestingWebsite WireframeInVisionAdobe XDZeplinSlackFigmaMock Ups
Design

Product Strategy, Human-centered Design, Design Thinking, Design Sprints, Workshop Facilitation, Information Architecture, Personas, Journey Mapping, Wireframing, Prototyping, MockUps, Design Systems, Interaction Design

Research
User Interviews, Focus Groups, Audits, User Observations, Usability Testing, Surveys, Competitive Analysis, Heuristic Evaluations, A/B Testing, Research Reports

Tools
Sketch, Figma, Adobe XD, Photoshop, InDesign, Illustrator, Mural, Miro, Invision, Axure, Zeplin, Balsamiq, Slack, Jira, Confluence, Trello, Hotjar, Google Analytics, Microsoft Office

Experience

Professional experience10+ years
Freelancer since2010

Languages

GermanNative speakerEnglishFluentSpanishBasic knowledge

Project history

Auditing and redesigning a procurement application

Vodafone

Telecommunications

>10.000 team member

Project Summary
Conducted a XD Review and organized and facilitated a modified remote design sprint.

Timeline & Team
5 weeks collaborating with a service designer and with a 5 person fully remote team spread across 3 time zones.

Responsibilities
• XD Review
• Design Sprint
• Experience Design

Outcome
Verified that the users have different needs than the product sponsor.

Researching how to redesign an existing CLM/KYC application to adapt to the new design system

Pegasystems

Internet & IT

1000-5000 team member

Project Summary
Conducted a remote focus group interview with 4 engineers and created a research report.

Timeline & Team
6 weeks collaborating with the UX director and a UX designer from the product design department.

Responsibilities
• Research

Outcome
Aligning with the needs of the consultants in the field and with product management.

Solution to automate banking back-office processes results in a 50% reduction in processing time

DKB

Banking & Financial Services

1000-5000 team member

Project Summary
Organized and facilitated 2 remote usability tests with 6 participants each.

Timeline & Team
12 weeks from discovery to sprint week 2 with an 8-person fully remote team.

Responsibilities
• Research
• Experience Design
• Prototypes & usability testing

Outcome
As a result of the solution delivered, we have seen a 50% reduction in processing time within the first 7 days after go-live. Fully automated the process of account deletion to over 80% in the first 6 months.

Optimizing the decision process for the German Corona Bridging Aid

Bavarian State Ministry of Science & Art / Init AG

Government and Public Services

1000-5000 team member

Project Summary
Conducted a heuristic evaluation and 2 remote usability tests with 11 tax advisors and 6 small business owners.

Timeline & Team
3 months collaborating with a UX designer from the partner company Init AG.

Responsibilities
• Research
• Heuristic Evaluation • Usability testing

Outcome
Simplified the application workflow, optimized the decision process and reduced operational costs.

Proof of concept to digitalize a recruitment application process

The Royal Airforce (UK)

Government and Public Services

>10.000 team member

Project Summary
Collaborated with subject matter experts and end users on the flow and usability.

Timeline & Team
8 weeks on-site from start to finish with a 7-person team.

Responsibilities
• Research
• Experience Design

Outcome
Estimated to save over 18,000 effort hours per year.

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