03/21/2026 updated

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Video Content Analyst & Digital Marketing Specialist

Chandigarh, India M.COM
Chandigarh, India M.COM

Profile attachments

Samta Sharma 2026 CV.pdf

Computer-Aided DesignEditingCustomer Relationship ManagementServicio al ClienteCommunity ManagementContent AnalysisContent CreationDigital MarketingRecords ManagementGraphic DesignSocial MediaTime ManagementDesign AnalysisData Management
Video Content Analysis
Monitoring online community interactions, identifying and removing content that violates platform policies, and managing high volumes of content under tight deadlines

Digital Marketing & Social Media Management
Successfully spearheading campaigns on social media platforms including Facebook, Twitter, and Instagram, managing social media planning and community management

Graphic Design & Content Creation
Providing proposal layout and design for Government organizations, managing and coordinating graphic design projects from concept through completion

Customer Relationship Management
Building, maintaining, and strengthening relationships between company and clients to boost satisfaction and loyalty through Flipkart process

IT Skills & Design Software
Excellent IT skills, especially with design and photo-editing software for creating professional visual content

Time Management & Organization
Excellent time management and organizational skills with proven ability to meet deadlines and requirements consistently

Communication & Customer Service
Excellent verbal and written communication skills with eloquent phone, email, and customer service manner

Data Management & Analysis
Maintaining records on Excel sheets and reporting productivity to management and seniors with attention to detail

Languages

EnglishFluent

Project history

Video Content Analyst

SHAREit
Monitored online community interactions, identifying and removing content that violated platform policies. Adapted quickly to changes in content policies, ensuring compliance with updated regulations. Managed high volumes of content under tight deadlines, prioritising tasks based on severity and impact.

Customer Relationship Manager

Teleperformance India
Works in the Flipkart process. Builds, maintains, and strengthens relationships between a company and its clients to boost satisfaction and loyalty. Managing interactions via email, phone, and social media to keep clients informed and engaged. Resolving complaints and addressing concerns promptly. Solved 70 cases per day.

Video & Content Reviewer (Team Leader)

Verto Bizserv - SHAREit
Video and content were audited, making them offline or online. Sound, music, clarity of video, whether the video is fake or genuine. Around 450 videos were the task daily to audit. Content of the video was mainly to check weather that is likable to publish or not. Also, report all the productivity of the team daily to the manager and to the seniors.

Graphic Designer and Content Writer

Empzilla India Pvt. Ltd.
Provided proposal layout and design for Government organizations under extremely tight deadlines. Successfully managed and coordinated graphic design projects from concept through completion. Work closely with clients to create vision, conceive designs, and consistently meet deadlines and requirements.

Social Media Manager, Content Writer and Graphic Designer

Brand Bugle - A Digital Marketing Company
Successfully spearhead campaign on social media platforms including Facebook, Twitter, and Instagram. Manage Social Media Planning for the execution of marketing strategies and community management. Manage around 48 social Media Accounts of the Company. Used to complete and put all the posts daily for 48 accounts on Facebook, Instagram, LinkedIn, Twitter, and Pinterest.

Customer Care Support

Concentrix - Chandigarh
Works in the Uber Process. Solve Customers Queries and Solve approx 80 Cases per day.

Graphic Designer

Natha Art Service
Complete the tasks on time and are willing to give all the stuff before time and deadlines. Government organizations for which I used to work were UCO Bank (Punjab, Haryana, and Himachal Pradesh Branches), Union Bank (Chandigarh Branches), BSNL (Punjab and Haryana), Post Office (Chandigarh), Food Corporation of India (Haryana), and much more.

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