11/06/2025 updated
100 % available
Virtual Assistant | Administrative Support | Client Relations
Nairobi, Kenya
Only remote
Diploma in Medical EngineeringAbout me
I am a reliable and detail-oriented Virtual Assistant who helps individuals and businesses stay organized, manage schedules, handle communication, and streamline daily operations. I enjoy making work easier and smoother for my clients.
Calendar ManagementAsanaCustomer Relationship ManagementServicio al ClienteCustomer Communications ManagementData EntryEmail ManagementProject ManagementMicrosoft OneNoteOnline ResearchProfessional CommunicationTime ManagementAtlassian TrelloSchedulingAdministrative Operations
Email & Calendar Management
Proficient email management and calendar coordination for efficient scheduling and communication
Client Communication & Customer Support
Experienced in customer service and client relations, ensuring smooth communication and high satisfaction
Data Entry & Online Research
Skilled online research, data entry, and report preparation with accuracy and timeliness
Microsoft Office & Google Workspace
Advanced proficiency in Microsoft Office Suite and Google Workspace applications
CRM & Project Management Tools
Experience with CRM systems and project management tools, including Trello, Asana, and Notion
Time Management & Problem Solving
Strong organizational and multitasking skills with effective problem-solving capabilities
Professional Writing & Reporting
Excellent written communication skills for professional correspondence and report preparation
Scheduling & Coordination
Expert coordination of schedules, meetings, and administrative tasks
Experience
Professional experience0 - 5 years
Freelancer since2025
Languages
EnglishGood
Project history
Managed front office operations, guest relations, and administrative support. Developed strong organizational and multitasking skills while handling client inquiries and bookings. Promoted hotel services and packages, improving client satisfaction and boosting sales. Coordinated schedules, prepared reports, and maintained customer databases.
Promoted pharmaceutical products to medical professionals in the Nairobi region. Conducted product presentations, managed client relationships, and achieved sales targets. Prepared performance reports and gathered market research data. Enhanced communication and persuasion skills essential for client-focused remote roles.