08/09/2026 updated
100 % available
Virtual Assistant | Administrative Support & Data Entry Specialist
Konongo, Ghana
Only remote
BSc. Computer Science (in progress)About me
Hi, I help busy clients with: - Email management & customer support - Research, data entry & Google Sheets - Link building & outreach - Admin tasks and scheduling I’m reliable, fast to learn, and communicate clearly. I’m looking for long-term clients. Available to start immediately.
Scheduling
Google Workspace & Data Entry
Proficient use of Google Workspace tools including Google Sheets for building trackers, maintaining accurate daily sales and inventory records, and ensuring 100% data accuracy in reporting.
Customer Support & Order Management
Management of 30+ daily customer orders via WhatsApp and email, maintaining 24-hour response times and 100% order accuracy, as well as handling inquiries, payments, and complaint resolution.
Social Media Content Creation
Design of 10+ promotional graphics monthly using Canva for social media platforms, resulting in a 40% increase in social engagement and improved brand visibility.
Inventory Tracking
Building and maintaining Google Sheets-based inventory trackers to reduce stock-outs and improve weekly reporting accuracy.
Email Management
Handling of business email communications for order updates, customer inquiries, and coordination with delivery teams.
Canva
Creation of promotional and marketing graphics using Canva to support brand communication and customer engagement.
MS Excel
Use of Microsoft Excel for data recording, analysis, and administrative support tasks.
CRM Tools
Experience working with CRM platforms to manage customer relationships and track interactions.
Research
Conducting online research to support administrative and business operations.
Proficient use of Google Workspace tools including Google Sheets for building trackers, maintaining accurate daily sales and inventory records, and ensuring 100% data accuracy in reporting.
Customer Support & Order Management
Management of 30+ daily customer orders via WhatsApp and email, maintaining 24-hour response times and 100% order accuracy, as well as handling inquiries, payments, and complaint resolution.
Social Media Content Creation
Design of 10+ promotional graphics monthly using Canva for social media platforms, resulting in a 40% increase in social engagement and improved brand visibility.
Inventory Tracking
Building and maintaining Google Sheets-based inventory trackers to reduce stock-outs and improve weekly reporting accuracy.
Email Management
Handling of business email communications for order updates, customer inquiries, and coordination with delivery teams.
Canva
Creation of promotional and marketing graphics using Canva to support brand communication and customer engagement.
MS Excel
Use of Microsoft Excel for data recording, analysis, and administrative support tasks.
CRM Tools
Experience working with CRM platforms to manage customer relationships and track interactions.
Research
Conducting online research to support administrative and business operations.
Experience
Professional experience0 - 5 years
Freelancer since2022
Languages
EnglishFluent
Project history
Maintained accurate daily sales and inventory records using Google Sheets. Updated customers via WhatsApp, email, and Messenger when items were ready. Handled customer inquiries, payments, and resolved complaints. Processed and tagged 40+ customer orders daily with 100% accuracy to prevent mix-ups.
Managed 30+ orders daily via WhatsApp and email, maintaining 24-hour response time and 100% order accuracy. Created social media content and promos, increasing engagement by 40%. Tracked inventory and sales using Google Sheets and reduced stock-outs by sending weekly reports. Coordinated with delivery riders and updated customers on order status.