09/02/2025 updated
100 % available
Senior Program and Service Management Director
Budapest, Hungary
Worldwide
B.Sc. in Information TechnologyBusiness Process ImprovementIT Service ManagementITIL CertificationsIT Portfolio ManagementPortfolio ManagementProgram ManagementService Management
Results-driven executive with a proven track record of delivering complex, high-value products and services in global markets. Adept at developing and executing strategic initiatives that drive financial growth and market expansion. Skilled in leading cross-functional, multicultural teams across Eastern and Western business environments. Known for transforming technical challenges into market-leading solutions; Fostering innovation and collaboration in virtual and multi-site organizations; Consistently exceeding performance targets and stakeholder expectations; Cultivating strong professional networks and partnerships. Combines strategic vision with hands-on leadership to build high-performing teams and drive continuous improvement in rapidly evolving industries.
Experience
Professional experience10+ years
Freelancer since2024
Languages
EnglishNative speakerHungarianGoodSerbianNative speakerCroatianNative speaker
Project history
Services and consultancy provider specializing in tailored solutions to enhance program, project, and service management for small and medium-sized businesses across industries.
- Provide outcome-focused consulting services from concept to completion, whether on strategic planning, unbiased assessments, objective analysis, design guidance, implementation assistance or vision development.
- Provide Project and Service management expertise through Project Management as a Service (PMOaaS) and Service Management Office as a Service (SMOaaS) offering to CEE clients.
Led the global IT Service Management Office, optimizing IT investments and driving operational excellence in a leading provider of advanced diagnostic imaging and cancer care services in Europe.
Managed a multicultural, Europe-based team delivering enterprise infrastructure and solutions, set up Operations Center of Excellence, and implemented essential ITIL processes globally.
Certificates
AgileDS Practicioner
APMG International2021
ITIL 4 Managing Professional
AXELOS Global Best Practice2021
Service Integration and Management (SIAM) Foundation
APMG International2019
ISO/IEC 20000 Practitioner
APMG International2019
VeriSM Plus
APMG International2019
ITIL Expert Certification
AXELOS Global Best Practice2018