11/14/2024 updated
100 % available
Experienced Product and Project Manager, Business Analyst
Varna, Bulgaria
Worldwide
Kherson Ship-Building Technical CollegeUser Experience (UX)Data AnalysisAndroid (Software)Apple IOSTechnical SupportAxure RPServicio al ClienteEmployee RetentionSearch Engine OptimizationUser Interface DesignProject ManagementProduct ManagementPrototypingQuality ManagementSearch Engine Marketing
Product Management
Expertise in developing product strategy, feature planning, and backlog management. Proficiency in transforming stakeholder requirements into actionable tasks and writing technical specifications.
Project Management
Strong leadership skills with experience in managing project tasks, coordinating with team members, and maintaining project health. Ability to plan releases, manage stakeholders, and track project metrics.
UI/UX Design
Over 10 years of experience in prototyping UI/UX using tools like Axure RP, InVision, and Snagit. Application of UX methodologies to find solutions based on customers' real needs and problems.
Customer Support
Highly experienced in Customer Care and Tech Support, including communication with end users, handling support tickets, and analyzing feedback.
Industry Knowledge
Expertise in Payments, FinTech, AdTech, MarTech, and Online SEO/SEM Tools industries.
Software Development
Familiarity with software development processes, including working with developers, QA testers, and managing product lifecycles for web-based, iOS, and Android applications.
Data Analysis
Proficiency in monitoring and analyzing product metrics such as user retention, ARPU, DAU, MAU, and visualizing data trends using charts.
Expertise in developing product strategy, feature planning, and backlog management. Proficiency in transforming stakeholder requirements into actionable tasks and writing technical specifications.
Project Management
Strong leadership skills with experience in managing project tasks, coordinating with team members, and maintaining project health. Ability to plan releases, manage stakeholders, and track project metrics.
UI/UX Design
Over 10 years of experience in prototyping UI/UX using tools like Axure RP, InVision, and Snagit. Application of UX methodologies to find solutions based on customers' real needs and problems.
Customer Support
Highly experienced in Customer Care and Tech Support, including communication with end users, handling support tickets, and analyzing feedback.
Industry Knowledge
Expertise in Payments, FinTech, AdTech, MarTech, and Online SEO/SEM Tools industries.
Software Development
Familiarity with software development processes, including working with developers, QA testers, and managing product lifecycles for web-based, iOS, and Android applications.
Data Analysis
Proficiency in monitoring and analyzing product metrics such as user retention, ARPU, DAU, MAU, and visualizing data trends using charts.
Languages
EnglishFluentRussianNative speaker
Project history
Organizing Payments team work, processing payments between providers/merchants and customers, cooperating with Anti-Fraud department, and providing customer support.
Managed projects in FinTech, Retail & Distribution domains. Responsibilities included stakeholder communication, product backlog management, and transforming requirements into user stories.
Managed projects in FinTech, AdTech, and MarTech domains. Responsibilities included stakeholder communication, project metrics monitoring, and product development oversight.