08/12/2026 updated
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VoIP Solutions | Network | Digital Workplace | Microsoft Teams | SBC Solutions| IT Specialist
torino, Italy
Worldwide
Microsoft AzureMicrosoft Online ServicesComputer Telephony IntegrationIBM ViaVoiceLive Connect (Windows)Microsoft Office Live MeetingMicrosoft NetworkingMicrosoft Office SpecialistMicrosoft Solutions FrameworkMicrosoft SpecialistNetwork AddressOffice OnlineOnline Service ProviderRemote Access ServiceRemote Desktop Services
- Microsoft 365 Administration & Service Governance
- Teams Phone, Direct Routing & Enterprise Voice (SBC, AudioCodes, Poly, Cisco)
- Voice Routing, PSTN Connectivity & Carrier Coordination
- Global Service Support, Incident Handling & Problem Management (L2/L3 Voice Support)
- Operational Automation, Reporting & Continuous Improvement (PowerShell, service optimization)
- Linux Administration & Shell Scripting (Bash)
- IMS Architecture & Troubleshooting
- SIP Signaling & VoIP Protocols
- Diameter (Gx/Rx)
- tcpdump / Wireshark Packet Capture & Analysis
Experience
Professional experience5 - 10 years
Freelancer since2021
Languages
EnglishFluentItalianFluentSpanishNative speaker