Product Design / Product Management / Branding / Digital Transformation

Successful senior design and business leader with extensive experience in user experience, strategic planning, product management & innovation, and digital transformation. Expert in digital transformation for IT, consulting, real estate, education, utilities, finance, healthcare, sports industries, and government.

• Product design and management with more than 20 years of experience leading teams through ideation, development, and go online. Launched over 100 initiatives and innovative products and platforms (B2B and B2C).
• Expert in technical communications and third-party integrations. Managed design teams for over 15 years, delivering successful projects and products on time, within budget and under staff shortages.
• Improved platform and operational efficiency by more than 60%.
• Improved 700K global user experience and interface design through human-centred design practices and guidance. Utilized design thinking to enable unseen opportunities and business values.
• Persuaded and advised leadership and stakeholders for the best decision-making. Made budget and resourcing decisions under COVID-19 storages despite unmanaged attrition, mitigated risk, lowered talent attrition rate, and resulted in project efficiency and profitability.

Product Leadership, Strategic Planning, Product Vision, Digital Transformation, Product Management, Product Innovation, Product Design, Business Case Analyzing, Critical Thinking, Design Thinking, Product Roadmap, Communication, Cross-functional Team Leadership, Presentation, User Experience (UX), User Interface (UI), User Testing, Research, Client Relationship, Agile Methodology, Team Leadership, B2B/B2C, SaaS, Prototyping, Pitch Presentation Design