Description
Experienced Applications Support Analyst required for an immediate start!
Requirements:
- System Support background
- Local Government experience
- Experience in support, maintenance and development in Adult Social care systems including; Swift, LiquidLogic, Mosaic or SystemC
- Duration: 3-6 months
- Rate: Flexible DOE
Overview:
- Support the implementation of high-quality system configuration and development in order to deliver highly effective information/case management/financial systems.
- Providing high quality support, training and advice to all authorised users of Directorate systems.
- Identifying gaps and weaknesses in user knowledge, system usage and functionality; to support product development and user best practice and feed into training, product development and reporting work streams.
- To support the correct use of SWIFT and other systems within the Adult Social Services Department, other departments and agencies by ensuring that data inputting practices reflect current procedures.
- To analyse data quality reports and offer appropriate support to staff to rectify errors.
-To contribute experience of practice to the ongoing development of SWIFT and training plans.
If you feel that you fit the above criteria and have relevant experience, please contact me on (see below)