Description
AV Engineer - Audio Visual, Zoom, Teams, Crestron, Meeting Room (RL7378)
Our Global Enterprise client is hiring AV Engineer to join their team for providing support to the meeting room.
Start Date: 22nd April
Duration: 220 days (initially)
Rate: £165 per day (please note, Employer NI is paid for by the client)
IR35 Status: Inside
Location: London
Job Details:
- Experience of Zoom, Teams and Crestron technology solutions
- Experience of installing and removing AV hardware for meeting and conference room support
- Perform management of Incidents logged
- Maintain and update Incident details relevant for support.
- Handle Incident escalation and communicate to the Third-Party Suppliers or Vendors where necessary to resolve open Incidents.
- Triage Incidents outside of the scope of services to other Bank technology resolver groups.
- Physical health checks of Meeting Room equipment within Executive and High Value Rooms
- Proactive monitoring of the Zoom Dashboard platform.
- Critical Spares Management and performing hardware break fix activities.
- End User support on Meeting Room device usage including controls, how to connect/leave a meeting.
- Preventative maintenance checks on Meeting Room equipment including but not limited to; troubleshooting hardware, physical validation on power and device connectivity, settings as per standards, network connectivity.
- Incident trend analysis for Meeting Room tickets.
- Basic Meeting Room equipment setup and support when required.
- Firmware upgrades of Meeting Room components where required.
- Level 2 triage and support of Meeting Rooms.
- Break/Fix hardware changes and Swap outs.
- Coordinate with L2 resolver groups and OEM/Vendors.
- Provide hands and feet support during maintenance window, post and pre-maintenance checks/test calls.
Soft Skills:
- Good written and spoken communicative abilities; presentation and moderation skills; professional and convincing manner of appearance and expression; clear, targeted communication (verbal and written)
- Good decision-making skills. Influence and persuasion skills
- High degree of independence, organisational skills and time management
- Ability to perform very well even under high pressure in a structured manner and to strict deadline; ability to address multiple activities at any time
- Solution-oriented thinking and acting
- Ability to influence with integrity & negotiate sympathetically
To apply for this AV Engineer contract job, please click the button below and submit your latest CV.
Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience.
Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.