Description
Backup Administrator L1Primary Skills (Technical Skill) - IBM Spectrum Protect (ISP), IBM Spectrum Protect Plus (SPP), Tape Library, Disk Storage
Technical Certifications (Optional) - IBM Certified Administrator – IBM Spectrum Protect 8.1.X (Certification)
Secondary Skills (optional) - Platform Skills (Windows, Linux, Virtualization)
Experience Level - 3+ Years
Role & Responsibilities
• Manage Level 1 Backup Administration and provide Production Support.
• Monitoring of Backup Infrastructure (Backup Servers and Backup Devices).
• Verify Backup Job Completion Status.
• Perform Daily Health Checks. (DB growth, DB Backup Status, Job Status Checks, Scratch maintenance.)
• Monitor and Update Incidents and Service Requests on regular basis.
• Work on Client Commission and Decommission requests.
• Perform Data Restore requests.
• Backup Status Reporting.
• Escalate technical issues to L2 and L3 engineer on time.
• Ensure adherence to Backup SLAs and KPIs.
Domain Skills Required
• Basic knowledge in Backup and Restore concepts.
• Knowledge in IBM Spectrum Protect.