Description
Business Analyst (m/f/d)We are currently looking for a Business Analyst (m/f/d) for a project in the field of mobility for our client.
Details of the mission / expected tasks:
Under the responsibility of the Project Manager, the mission is to support the Product/Digital, Marketing and Development teams in the update of the mobility service and the definition of the transition plan (current version to new version, change of cards/token and customer communications).
- Analysis and planning of project activities (facelift, ticketing including tidio, communication, token change, migration, etc.)
- Formalization of the main customer journeys (onboarding / login, token change, support)
- Testing of updated/developed features
- Coordination with the various teams involved and external partners
- Additional tasks (market research, meeting minutes, etc.)
Scope of the mission:
- Start date: as soon as possible (please let us know your options)
- Duration: about 4 weeks
- Place of execution: Luxembourg
- Allocation/Staffing: Between 80% and 100%
- Languages: French and English
**below in French**
Business Analyst (m/f/d)
Nous recherchons actuellement un Business Analyst (m/f/d) pour un projet dans le domaine de la mobilité pour notre client.
Détails de la mission / tâches attendues:
Sous la responsabilité du Project Manager, la mission consiste à accompagner les équipes Produits/Digital, Marketing et Développement dans la mise à jour du service de mobilité et la définition du plan de transition (version actuelle vers nouvelle version, changement de cartes/token et communications clients).
- Analyse et planification des activités projet (facelift, ticketing incluant tidio, communication, changement token, migration...)
- Formalisation des customer journeys principales (onboarding / connexion, changement de token, support)
- Testing des fonctionnalités mises à jour / développées
- Coordination avec les différentes équipes impliquées et partenaires externes
- Tâches additionnelles (études de marché, meeting minutes…)
Scope de la mission:
- Date de démarrage: le plus rapidement possible (merci de nous indiquer vos possibilités)
- Durée : environ 4 semaines
- Lieu d’exécution: Luxembourg
- Allocation/Staffing: Entre 80% et 100%
- Langues : Français et Anglais
You feel addressed or have further questions? Please feel free to contact us!
Your contact person at esklusiv GmbH:
Dana Lucas
E:
M:
Please send us, indicating our position name (project name) in the subject, your documents with current resume, your availability and your hourly rate.
Further exciting projects as well as permanent positions can be found on our website http://www.esklusiv.de.
We are looking forward to hearing from you!