Description
Credit Controller required Urgently
Our client an ICT organisation is looking to recruit a Credit Controller to work in their busy accounts office in Reading.
Role Description
First line collection calls
Provide day to day billing and related admin support to the Service Delivery Manager and Client Director
Ensure monthly statements are provided to customers
Produce weekly dunning Emails
Credit note analysis
Step into billing role to act as cover or support as required
Assist with product billing where required
Responsibilities
- Undertake more complex tasks within the team, processing product orders, Contracts, Invoicing & Purchasing & Vendor Invoice query
- Prepare daily analysis of collections beyond due date
- Provide first line support to Service Delivery Manager and Client Director
- Monitor adherence to operational and quality standards for own area and ensure full compliance with established procedures
- Ensure all first line and pre calls are made in line with process
- Ensure the delivery of cost affective and quality services thereby achieving high level of customer service
- Communicate relevant information both into the team and up through Identify and act on Liaise with customers and colleagues providing guidance and advice in support of key customer issues as appropriate.
- You will need to demonstrate the process you follow to collect cash; for example - calls, e-mails, targets
- What size of ledgers you are currently working on or have worked on, and the value of those accounts
This role is urgent please contact me for more details