Description
eCommerce/eBusiness Analyst
Role Description
This position is responsible for providing a superior customer experience through professional management of online integration projects that are often key and escalated priorities for customers and business partners.
The role involves working jointly with customers and internal teams (and 3rd Party Integrators as needed) to scope customers Online requests to determine the most effective solution.
The Ecommerce Consultant develops and executes project plans, including project scope, project kick-off, timeline, testing, production implementation and Key Stakeholder communications.
The candidate must have technical project management experience while effectively working directly with customers. He/she must be adept at handling multiple tasks and projects simultaneously while working with various support organizations, including Sales, Product Management, B2B Deployment Team, Premier Helpdesk, IT, Invoicing and Finance, to deploy these solutions. Above all, the candidiate is expected to proactively take ownership of the projects assigned to him and drive for results.
Requirements:
. The ideal candidate has strong existing functional skills in Online integrations/electronic ordering/punch-out/online ordering, strong analytical skills, testing experience and ability to work effectively with customers, business partners, and 3rd party integrators.
. Strong customer and business-facing communication skills are required along with heavy emphasis on project analysis, problem-solving, project management, negotiation and organizational skills.
. Online integration technical knowledge preferred including various protocols such cXML, xCBL, OCI, EDI.
. Experience with ERP systems such as Ariba, SAP, Oracle, Peoplesoft, Hubwoo/Perfect Commerce, etc. and Market sites is preferred.
. Strong knowledge of E-business technologies, process definition, and escalation management.
. Prefer a Bachelor's degree or equivalent with at least 6 years of professional experience in a related field.
. Project Management certification, eg. PMP, PRINCE2 is a plus.
. Experience working with an international client base and with remote and virtual teams is preferred.
Do you feel like this role is for you? Please apply wiht your updated Cv or call for more information.
*Please note all candaites must meet visa requirements (stamp 4 or Europen citizensip) in order to be considerd for this position.