ERP Upgrade Program Manager / PMO Lead - Remote-U.S
CosMicIT GmbH
Contact person: Mritunjay jha
California, USA
Description
? CosMic-IT is Hiring – Join Our Team! ?
We are hiring an experienced ERP Upgrade Program Manager / PMO Lead to lead large-scale ERP upgrade and enterprise technology transformation programs.
? Role: ERP Upgrade Program Manager / PMO Lead
? Location: USA
? Job Type: Remote
? Experience: 10+ Years
? Key Responsibilities
Lead overall program governance, PMO processes, steering committee reporting, and executive communications.
Develop and manage integrated program plans, milestones, dependencies, critical paths, deliverables, and resource plans.
Coordinate across business operations, IT, finance, merchandising, supply chain, vendors, and system integrators.
Manage RAID logs, risks, issues, dependencies, actions, decisions, and escalations.
Provide executive reporting through dashboards, KPIs, status reports, and program health assessments.
Manage vendor and partner relationships and ensure deliverables remain on track.
Oversee SIT, UAT, regression testing, deployment readiness, cutover, go-live, and hypercare.
Drive business readiness, change management, communications, training coordination, and stakeholder readiness.
Track program budget, forecasts, resource allocation, vendor spend, and financial performance.
Lead post-go-live stabilization, issue resolution, lessons learned, and continuous improvement.
? Required Skills10+ years of experience in Program Management, Project Management, PMO Leadership, ERP implementation, or enterprise technology transformation.
Proven experience leading large-scale ERP upgrades, implementations, migrations, or transformation programs.
Strong experience managing multiple workstreams, cross-functional teams, vendors, and system integrators.
Strong knowledge of program governance, executive reporting, RAID management, budgeting, resource planning, and risk/issue management.
Understanding of the complete ERP implementation lifecycle, including testing, deployment, cutover, go-live, and hypercare.
Experience overseeing SIT, UAT, deployment readiness, and go-live activities.
Excellent stakeholder management, communication, organizational, and problem-solving skills.
? Preferred SkillsExperience with NCR Retalix or related retail ERP/technology platforms.
Experience managing Retalix upgrades, implementations, migrations, or integrations.
Retail, grocery, convenience, food & beverage, or multi-store experience.
Knowledge of POS, ERP, merchandising, inventory, supply chain, finance, and store systems.
Experience with Jira, Confluence, Microsoft Project, Smartsheet, Power BI, or similar PMO tools.
PMP, PgMP, or relevant project/program management certification is a plus.
? Interested candidates can reach out or share their updated CV at ***@***.com