Event Manager/ITIL Event Manager (BMC/IT Infrastructure)

North Yorkshire
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Event Management Information Technology Infrastructure Libraries (ITIL) Event Monitoring IT Service Management System Center Operations Management WhatsUp Gold (Software) SolarWinds (Software) Engineering Recruitment Innovation Management Stakeholder Management User Assistance Hardworking and Dedicated Npm(Software) Safety Principles


Event Manager (ITIL/BMC/IT Infrastructure/SolarWinds/Riverbed/NetIM/ARX/WhatsUp Gold/SCOM) is urgently required by our Global IT Services Company for an initial 12 months contract (to be taken in 6 months rolling stints), to be based in North Yorkshire with some remote, home working (hybrid working).

Responsibilities & Skills:

  • The successful applicant will be an experienced ITIL Event Manager, whose role will primarily involve event management monitoring IT infrastructure on the client's live system.
  • Must have strong BMC experience and knowledge
  • Raising and responding to Alerts, Events and Incidents, including handing off each of these to the relevant Resolver Group or service desk
  • Supporting the Authority to develop best practices and if required, implementing such practices in relation to: Configuration of relevant systems with respect to Events and Alerts. Activities which will result in the detection, notification, filtering and correlation of all Events and Alerts. Engineering and managing Event Management Dashboards. Identifying circumstances where an Alert is required and configuring Alerts to meet the requirements of the Event Management Service stakeholders.
  • The Event Manager must have subject matter expert-level knowledge of a Monitoring Solution such as BMC suite of services and some experience in the Relevant Technologies:
    • SolarWinds and associated modules (NPM, SAM, NTA, VMAN)
    • Riverbed NetIM/Application Response Expert (ARX)
    • BMC suite of services (Truesight/Discovery)
    • WhatsUp Gold
    • Microsoft System Centre Operation Manager (SCOM)
  • An understanding of Microsoft Windows Event monitoring and Network Event Monitoring.

A national security clearance is required for this role but candidates not holding this level of clearance will be considered. This is an urgent requirement; please apply ASAP if you would like to be considered.

The Company

A leading global IT services organisation with 10,000 employees and annual revenue of nearly £2 billion in the UK alone. Projects delivered for private, Government, International and Defence customers are some of the largest and most technically innovative solutions found in the world. Their business is rapidly expanding to meet current and future commitments due to numerous exciting programmes currently being developed. These solutions will use the latest technology to resolve some of the most complex requirements for a challenging group of customers.

Project People and our clients are fully committed to developing an inclusive workforce. Applications are always fully considered, irrespective of race, gender, faith, sexual orientation, ethnic origin or part time status.

Project People is acting as an Employment Business in relation to this vacancy.

Start date
12 months
Project People
Published at
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