FEL261116P5C1: Operational Excellence Manager | Brussels | 40% Remote
joyIT Recruiting GmbH
Contact person: joyIT Recruiting GmbH
Brüssel, Belgium
Energy IndustryBusiness Process ImprovementChange ManagementDocument Management SystemsLean EnterpriseProject ManagementOperational ExcellenceMicrosoft Power BIResource ManagementStakeholder ManagementKpi Reporting
Description
An international company in the energy sector, a European transmission system operator, is looking for an Operational Excellence Manager for its Grid Development (GD) department in Brussels.
The GD department sets the standard: its grid studies are a recognized reference, and both the company and society want to leverage this expertise even more. With demand growing fast (more client connection studies, richer development plans, a rapidly electrifying society), it is time to scale up smartly. As Operational Excellence Manager, you will build and lead the GD Center of Excellence and turn the ambition into a structured plan that makes the teams faster, sharper and more satisfied in their work.
Responsibilities
- Shape the roadmap: partner with the GD Core Team to turn the strategic roadmap into a structural operational excellence plan, and make it happen
- Steer priorities: drive the quarterly planning and reprioritization cycle and coordinate resource planning across GD teams
- Make performance visible: define the KPIs, launch a monthly GD dashboard and run the operational dialogue where data turns into actions and decisions
- Bring structure to key documents: design a document management system for key GD documents, from a System Planning pilot (end 2027) to a GD-wide roll-out, so decisions are traceable and reporting is transparent
- Unlock efficiency: embed a continuous improvement framework that identifies, evaluates and implements improvements in processes, tools and ways of working, and measures their impact on efficiency and quality
- Build the Center of Excellence: set up the GD Center of Excellence with shared guidelines, tools and best practices, and align the PMOs within GD to avoid redundancy
- Deliver: lead specific GD projects from idea to implementation, and make sure the changes stick
Qualifications
- Master's degree in engineering (civil, commercial, …) or economics, or equivalent experience
- 4+ years of experience in operational excellence, including defining KPIs, building dashboards (e.g. Power BI), optimizing processes and managing documents
- Basic knowledge of the company and the energy sector
- You strive for excellence: you spot improvement opportunities and turn them into results, rigorously and on time
- Change maker with a service mindset: you engage stakeholders inside and outside GD and help teams succeed rather than pushing your own agenda
- You work autonomously and flexibly, set the right priorities, make decisions and communicate clearly with management
- Hands-on doer with a get-things-done attitude: you roll up your sleeves, turn plans into concrete actions and deliver tangible results, even when not everything is perfectly defined
- Assertive and an excellent communicator, with a good knowledge of English and fluency in French or Dutch (and at least a good understanding of the other)
Project Details
- Location: Brussels, Belgium (Monnoyer office)
- Work Model: Hybrid
- Onsite Requirement: 3 days per week, 40% remote
- Workload: 100% (Monday to Friday)
- Start: 23.11.2026
- Duration: until 31.12.2027, 13 months, extension possible
- Non-EU candidates: a valid work permit and residence permit for Belgium are required
Next Steps
If the application process provides an option to send an email or a comparable notification, please activate it so that we can remain in contact with you.
After submitting your application, you will automatically receive an application link for the next steps in the process.
Please apply only if you are professionally qualified for the position and your rate expectations are suitable for the project.
We look forward to receiving your application.
Your team at joyIT.