Description
One of our prestigious clients is looking for an talented Field Applications Engineer to join them on a permanent basis in Cambridge.As an Field Applications Engineer you will provide vital support to our clients sales process. It will suit graduate engineers with postgraduate experience of delivering solutions to tight timescales who are seeking to gain more customer facing, commercially oriented experience, whilst remaining in a significantly hands on technical role.
Main Responsibilities:
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Assist in the pre-sales technical discussion of sales leads in order to define the technical customer requirements, identify and demonstrate potential solutions. -
Accompany sales staff on domestic and international travels and participate in technical conference calls as technical expert -
Support in-depth technical evaluation periods at customer's site -
Support participation in international trade shows, exhibitions and industry events by technical demos -
Write application notes, quick-start guides, how-to documents -
Serve as a technical consultant to potential and existing customers, qualifying requirements and offering guidance as to the best solution -
Provide application code, dashboards, driver code and agent/services code in support of our clients demonstrator projects and client developments using Windows and Web Services / Javascript -
Assist in the provision of accurate and timely cost estimation data and preparation of customer proposals in support of the Account Managers -
When in the office, assist the sales team with day-to-day technical questions
Other Functions:
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Provide assistance with post-sales technical support when customers are at the development stage -
Training and developing staff within the Sales & Marketing Department -
Provide colleagues and management with regular project updates in a timely manner -
Perform any other duties as reasonably directed by your Manager
Preferred Qualifications
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Degree, or equivalent, in an Engineering subject, most probably in a software discipline. -
Ability to demonstrate capability in each of the key competence areas above -
Current full clean driving licence
Preferred Experience & Skills Required
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Comprehensive knowledge of Web Services and JavaScript -
Software applications programming experience within the 'embedded computer' industry, ideally under Windows embedded operating systems. -
An understanding of integrating applications level software within embedded hardware and operating systems -
A sound technical understanding of computer systems -
Be highly IT and computer systems literate -
Possess a working knowledge of TCP/IP networking and the internet -
A good understanding of the interoperability of hardware -
Ability to provide technical support and troubleshooting -
Interested in pervasive and leading edge technology -
Ability to explain and simplify complex concepts -
Strong communication and interpersonal skills, and a natural ability to work with a variety of personalities -
Excellent written and spoken English -
Display enthusiasm and an energetic approach to the role - be prepared to offer innovative solutions and challenge the status quo -
The ability to produce and deliver professional sales proposals and sales presentations of products and solutions to technical, commercial and directorate staff within customer organisations
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Ability to understand customer usage requirements and suggest suitably configured design solutions to meet customer requirements
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Have sensitivity to customer relations, objectives and be able to meet their expectations -
Commercial interest - curiosity to understand the business benefits and commercial realities and risks from both the Company's and customer's perspective.
This is an excellent opportunity to become an integral member of an established corporation. Whether you are a graduate engineer looking to kit start your career or experienced engineer seeking an exciting new change, please do not hesitate to apply within.