Description
Group Billing & Collections Manager/Farnworth/6 months Contract
Leading logistics and distribution company are looking to recruit for a Group Billing & Collections Manager
Responsibilities
Manage a proactive approach in tackling debt issues, through communications with external customers and sales/customer services/finance personnel to discuss payment terms and debt recovery plans. Resolve escalated non-debt issues, via Customer Experience as required.
Work with Directors and their teams in the Business Units to implement billing solutions that support their strategy.
Drive through key technology projects and deliver associated benefits
Establish a rapport with customers in order to develop trust and a working partnership leading to risk limitation.
Liaise with the litigation team, external agencies and customer experiences in the recovery of doubtful debt
Manage and review appropriate measures in call handling and recovery of debt and implement continuous improvement in these areas.
Attend debt forums, debt conference calls and other ad hoc meetings to facilitate the efficient recovery of debt
Finance lead to identify and resolve fraudulent activity
Criteria
Leadership skills - managed a large team
Ideally Shared services experience and in a unionised environment
Doesn't necessarily have to be an AR Manager, could be AP Manager, Credit Control Manager or Payroll Manager
Receivables experience
Duration
The contract is initially for 6 months
Location
The Group Billing & Collections Manager will be required to work in Farnworth.
If you match these requirements, please apply in the normal way. Elevate will send you an email, please open, click and action that email and your application will be visible to the hiring organisation directly.