Description
IT PROJECT COORDINATOR
Contract: 13 months (W2)
Location: Pleasanton, CA 94588
Job Number: 71628
Client: One of the country's largest health care and health plan providers
Department: Pharmacy/Prescription Deployment and Training
Scope of Project:
- Support Out-Patient Pharmacy Replacement (OPPR). Client is replacing 8 Legacy Out-patient Pharmacy Systems called Pharmacy Information Management Systems (PIMS) across 435 pharmacies in all regions with a single application supporting all regions that will integrate/interface with 205+ applications.
Travel:
- Based in Pleasanton 80-100% of time. May go to local pharmacies for meetings or site walks 0-20% of time.
- DMV check required as part of the on-boarding process.
Work Hours:
- Schedule to be determined, but evenings and weekends are required.
Work Environment:
- Work is in a Medical facility; health screen required as part of the on-boarding process.
Job Description:
- Execute (OPPR) activity; will involve reporting to multiple sites within an assigned service area.
- Provide guidance to other contractors and serve as a team coordinator.
Responsibilities:
- Provide assistance to technicians as needed
- Manage incoming and outgoing assets
- Prepare systems for deployment
- Scan existing asset for applications and settings
- Interview clients to identify special considerations and other settings
- Use company tools to execute replacement activity
- Collaborate with teammates to identify process improvements
- Escalate quickly when issues arise
Required Education, Experience, and Skills:
- Bachelor's degree in related field or equivalent work experience
- Minimum 5 years' experience in team leadership role
- 5+ years' experience with PC deployment activity
- Minimum 4 years' experience with PC Hardware troubleshooting and repair
- Minimum 3 years' experience with direct client interaction
- Proficiency in Microsoft Office Suite
- Ability to give clear written and verbal instructions
- Adaptable to change in process or required activities
- Maturity of judgment under pressure
- Ability to resolve problems without delay and/or to seek managerial intervention
- Flexibility and the ability to operate under stressful time sensitive deadlines
- Attention to detail
- Quick learner
- Professional appearance and behavior, including punctuality
- Must be able to lift in excess of 20 pounds