IT Service Desk Manager

Limbourg  ‐ Onsite
This project has been archived and is not accepting more applications.
Browse open projects on our job board.


User Assistance Change Management Dutch French Information Technology Infrastructure Libraries (ITIL) Incident Management Infrastructure Management


IT Service Desk Manager

My client in Bilzen urgently seeks a IT Service Desk Manager for a freelance position for 6-9 months with a likely extension. The manager must be able to work 2 days per week in Bilzen.

  • Seeking a dynamic individual for the role of Team Leader for IT Service Desk and Workplace Management.
  • Opportunity arises due to internal transition within the organization.
  • Fluent in Dutch, French, and English required; two days per week on-site in Bilzen, Belgium.
  • Responsibilities include overseeing Service Desk operations and managing a team of four.
  • Proficiency in ITIL processes (Incident, Service Requests, Change Management) essential.
  • Desirable: experience in Problem Management implementation.
  • Service Desk handles Level 1 and Level 2 activities in Applications and Infrastructure.
  • Crucial management of third-party suppliers and adherence to internal SLAs.
  • Priority 1 incident management also part of the role.
  • Seeking a proactive candidate with mid-level profile and can-do mentality.
  • Temporary position: 6-9 months, with possible extension depending on permanent recruitment.
  • Immediate availability preferred; interviews conducted promptly via Teams.

For immediate consideration, please send me your latest CV.

Start date
6 months
IT Human Resources
Published at
Project ID:
Contract type
To apply to this project you must log in.