Description
TIL Process Manager- Luxembourg. My client is urgently seeking an ITIL Process ManagerYour mission:
As part of your business, your mission is to participate in the implementation process, to optimize existing processes and ensure the daily operation of all the ITIL processes.
Your responsibilities will include:
The daily management process
Complete documentation processes
Educate employees on policies and procedures that affect
Finalizing dashboards strategic and operational
Regular reporting to the manager
Strength on the reports by action plans
A good collaboration with privileged contacts the supplier and with the development teams
Profile and Skills:
To ensure the activities described, you must have the following skills:
Experience of minimum 7 years in IT production
Certification ' ITIL Foundation"
Skills and abilities:
Ability to synthesize and analyze
Sense of responsibility developed
Good interpersonal skills and team spirit pronounced
love teamwork, while being able to work independently;
Planning and efficient organization of work
Ability editorial#Good communication skills both oral and written: French - English
To apply for this role please send me your most up to date CV in Word format.