Description
• 4+ Years if experience in SCCM.• Good Customer connect and experience directly working with Customer
• Understanding of SCCM architecture, including configuration files.
• Advanced skill set and enterprise experience across various Microsoft device management and related technologies, to include architecture experience in SCCM, EMS/Intune, and Azure
• Extensive architecture and engineering experience of device management (both desktop and server) with Microsoft Systems Center Configuration Manager (SCCM) in a large corporate enterprise.
• Deep understanding of SCCM components, roles, interactions, and system dependencies.
• Significant experience with delivery optimization using BranchCache (Distributed Cache and Hosted Cache) design principals (especially with Windows 10)
• Experience designing and supporting large scale (global and regional) OS patch operations.
• Ability to trouble-shoot and mitigate complex WAN issues related to patch replication and deployment.
• Understand security best practices, policies and standards to design highly secure cloud architectures for internal and external cloud solutions
• Experience with PKI certificates and integration with SCCM for internet-based client management.
• SQL knowledge as it pertains to the design of the SCCM database and reporting services (SSRS).
• Proven scripting experience using PowerShell or equivalent tools, along with an understanding of Microsoft API s and tool integration.
• Proven track record in core skills for Microsoft Infrastructure Solutions, cantering around customer, project and client/staff deliverables
• Strong understanding of the mechanics and processes for developing end to end provisioning processes in SCCM to including images, software deployment, and patching.
• Knowledge of standard ITIL processes such as life cycle management and ITSM.
• Fundamental understanding of network concepts including IP addressing, DNS, DHCP, etc
• Ability to communicate effectively with different levels of management, as well as both the business and technical communities
• Daily support of the SCCM environment including resolving Incident Tickets / Service Requests / Change Tickets / DR tests as required. Strong technical troubleshooting, diagnosing and problem solving skills