L1 Engineers- Remote-Poland
CosMicIT GmbH
Contact person: Mritunjay jha
Warsaw, Poland
Description
CosMicIT is Hiring!
We are looking for skilled professionals to join our team as L1 Engineers.
? Location: Europe
? Languages Required: Dutch & Polish
? Experience: 2–4 Years
? Duration: Long Term
Key Responsibilities:
Provide multilingual L1 IT support.
Handle and resolve incidents while ensuring SLA compliance.
Maintain knowledge articles and support documentation.
Guide end users and ensure effective issue resolution.
Perform ticket quality checks.
Mentor and support junior agents.
Required Experience: IT Support / Service Desk / L1 Support.
Interested candidate share their CV at ***@***.com