MOD SC ServiceNow Test Engineer CGEMJP

Role Title: ServiceNow Test Engineer

Duration: contract to run until 31/03/2027

Location: Hybrid - occasional travel to London/Corsham

Rate: up to £368 p/d Umbrella inside IR35

Clearance required: UK/Dual Passport holder. Must have MOD SC

Role purpose/summary

ACOE Background and Further Information

The Automation Centre of Expertise (ACOE) is planning to launch an enterprise ServiceNow platform service to support complex process automation (CPA). The next phase is a pilot at confidential with a delivery partner (developing an application) but may (depending on demand and dependencies) also include a pilot at confidential with another partner.

The Test Engineer will:

• Support the path-to-production process from a testing perspective and produce any required testing artefacts.
• Support the pilot delivery partner(s) in their approach to test automation.

Skills and Knowledge

• Test script creation and execution
• Test strategy implementation
• Test automation tools and frameworks
• ServiceNow Automated Test Framework (ATF)
• Collaborating with a diverse range of stakeholders to develop testing artefacts

Other Requirements

• Strong stakeholder management skills
• Strong interpersonal skills

The platform will include:

• Provisioning & environment automation; reuse component provisioning; DevOps pipeline (plus good practice); test automation reusable framework
• Common services: Incremental implementation of content and products for common platform services, common integrations, environment non-functionals, platform assurance/accreditation, monitoring & benefits automation, reusable common components, integration with ACOE reuse services
• Developer services: Incremental implementation of content and products for policy, governance, guardrails, path to live platform services, licencing, reusable components, integration into other front door processes.

The services to be provided will also include:

• Policy, governance and guidance for the platform for the federated model of delivery in Defence
• Advice and guidance on automation and CPA architecture and technology selection
• Content to support benefits management and reuse services for the platform
• A communications campaign across Defence (including the Foundry and Defence Digital) to promote CPA awareness, provide examples, facts and figures and promote good practice
• Development of a CPA community and CPA skills
• Assessment of the pilot
• Assessment of demand for subsequent activities and production of a roadmap to support the demand
• Definition of a scorecard (for subsequent implementation) to provide analytics for the success of the platform as it scales
• Integration of CPA into the ACOE.

All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

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