Network Analyst (Queretaro)

Our client is a global manufacturing organization supporting a complex enterprise network infrastructure across multiple sites. You will join a collaborative networking team responsible for ensuring reliable connectivity, performance, and operational excellence across the business.

As a Network Analyst, you will support and optimize enterprise network services across wired and wireless environments. You will be heavily involved in troubleshooting Cisco network infrastructure, managing incidents and changes through ServiceNow, and leveraging SolarWinds to maintain network performance and reliability.

Responsibilities:

• Troubleshoot and resolve wired and wireless network issues across enterprise environments.
• Support and maintain Cisco Catalyst switching infrastructure and Cisco 9800 Wireless LAN Controllers.
• Monitor network health, capacity, availability, and performance using SolarWinds and other monitoring tools.
• Manage incidents, problems, and change requests using ServiceNow processes and best practices.
• Support network infrastructure upgrades, refreshes, and improvement initiatives.
• Collaborate with vendors, infrastructure teams, and business stakeholders to ensure operational stability.

Required Skills:

• Strong hands-on experience with Cisco Catalyst Switches and Cisco 9800 Wireless Controllers.
• Proven troubleshooting experience across wired and wireless enterprise networks.
• Experience using SolarWinds for network monitoring, performance analysis, and diagnostics.
• Experience working with ServiceNow, including Incident, Change, and Problem Management processes.
• Knowledge of network protocols including DNS, DHCP, 802.1x, TACACS+, and enterprise routing and switching.
• Strong communication skills and ability to work effectively in a global support environment. [

Contract Details:

• Starting date: ASAP
• Type of contract: Contract/Freelance
• Contract length: 6 months init. contract
• Workload: Full-time
• Location: Queretaro, Mexico
• Working timezone: CST
• Hourly pay: TBD

Are you or do you know someone who could be interested? Reply with your CV and let's have a call.

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