NICE CXone Integration Developer

Stealth IT Consulting

Not Specified,  United Kingdom
On-siteFreelanceDuration 6 months
ITApplication Integration ArchitectureComputer Telephony IntegrationSystems IntegrationEnterprise Application IntegrationCloud Integration

Description

NICE CXone Integration Developer

Location: Remote (occasional travel)
Day Rate: Competitive - market rate
Duration: 6 months initial, extension possible
Clearance: Must be SC eligible
Sector: Public

A major public sector organisation is looking for a NICE CXone Integration Developer to build and support secure, resilient integrations between NICE CXone and enterprise systems - CRM, case management and customer data - including Studio REST integrations and screen pops.

Key responsibilities:

  • Develop integrations using NICE CXone APIs and integration services
  • Build CXone Studio REST integrations, customer-data retrieval and screen pops
  • Integrate CXone with CRM and case-management platforms
  • Handle API errors, timeouts, retries and failure scenarios
  • Test, validate and debug APIs, with automated testing and monitoring
  • Document integrations and support releases through CI/CD

Essential skills and experience:

  • 4+ years in integration, application or software development
  • Strong, recent hands-on NICE CXone integration experience
  • REST APIs, web services, JSON and XML
  • OAuth 2.0, OpenID Connect and token management
  • CRM and case-management integration
  • Source control, CI/CD and deployment practices

Desirable:

  • NICE CXone certification
  • Public sector or regulated environment experience

One-stage interview process - please apply with your latest CV and day rate expectations.

Application form