Description
Office/Account Manager
Salary: £35k-£40k pa + Commission, Performance bonus + Yearly bonus
Office based initially, Barnet (EN5) – hybrid once probation complete - occasional working from Kings Cross
Permanent, Full-time (Monday to Friday) – Flexi-time option for the right candidate
Benefits:
- Additional leave
- Company events
- Company pension
- Employee mentoring program
- Transport links
- Work from home
Web Shape Design are a full-service Web Design Agency with offices in Barnet and Kings Cross. They are now looking for an experienced Office/Account Manager who is a self-starter and can get things done. This is a senior position so requires someone with experience and who has excellent management and sales skills. This is not a web design role and the successful applicant doesn’t need a background from web design. The role would suit an individual who is highly organised and can be instrumental in running the office but also generate new income streams.
WHO WE'RE LOOKING FOR
If we’ve read all the Steve Jobs memes correctly this is a very important hire and we’re looking for someone smarter than we are. The Spock to our Kirk, the Don’s Tom Hagen but we are definitely not the Weyland-Yutani Corporation. This is a pivotal role and one where you can help shape the future of the business as we grow. You’ll be entrusted with the critical task of understanding and fulfilling our clients’ needs, ensuring their satisfaction and ‘loyalty’ as well as the smooth running of the business so everyone gets a piece of the action.
We are looking for someone who:
- Is calm under pressure, able to remove emotion from decision-making, and rational in approach; after all, it's purely business.
- Can demonstrate excellent communication skills with our UK, international, and remote team.
- Has 5 years of experience in a role managing and working directly with clients.
- Is highly organised, with a demonstrated ability to meet tight deadlines, especially if that Genesis Device is about to explode.
- Is skilled in project management and budgeting.
- Is dedicated to their work and able to follow direction effectively.
- Is proactive in identifying opportunities and responding to them.
- Is experienced in leading projects and comfortable with assuming responsibility.
- A self-starter who is organised and likes to get things done
WHAT YOU'LL BE DOING
You'll be the lynchpin, overseeing the office, our growing team, and taking the chair when the Director is on away missions ensuring the smooth operations of the ship. You won't be flying into the centre of a giant spherical space weapon, but you will be preparing and directing Gold Wing so they succeed. Calm under fire, able to be assertive and proactive in your approach, and able to set clear boundaries and manage not only the expectations of our clients but those of the team.
You don't need to come from a tech or design background. In fact, if you've never looked at a website before, that wouldn't actually matter. We are training and learning focused, and by the end of the first month, you'll be piloting your own X-wing.
The majority of our team are parents, and we fully understand the time and commitment that brings. We aim to be an inclusive working family, and flexible working arrangements can be discussed.
WHAT YOU'LL NEED
It would help if you have:
- Sales experience, particularly in upselling, cross-selling, and meeting targets - essential
- A Project Management qualification such as Prince II or similar.
- An understanding of web design processes, Wordpress, Processwire, Shopify, Adobe, and Notion.
- Commercial experience, including an understanding of profit and loss and finance in project management.
- Familiarity with standard MS365 Office Suite or similar software.
- Know what a flux capacitor is and how to mend one.
We are looking for someone who is not just looking for a job, but a career; a team player eager to grow and contribute significantly. If you are dedicated, proactive, and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity.
APPLICATION PROCESS
If you are a self-starter with a capacity for getting things done and looking for a senior position where your experience and skills can make a significant impact, please read on, then please submit your CV and covering letter.
Please title the email with the name of your favourite character from the details listed and a brief description as to which of Tony Yeboah’s goals for Leeds was the best.
Read on!
Application question(s):
Having read the job description, which character are you from the film references given and why?
Having read through the job description, what's your answer to the last line and why?
INDLS