Description
Maintenance Renewals Contracts Administrator with French Responsibilities:- Support the Maintenance Renewal Sales Reps involving processing maintenance renewal contracts from initial quote generation, review/verification/cleanup, quote revision through order validation, order entry, fulfillment, invoicing & collection (order management)
- Assess invoicing problems & resolve with internal depts
- Ensure that all quotes are accurately completed & in accordance with accountancy regulations
- Provide accurate maintenance charges estimates, total costs of ownership & install base reports to reps and account managers
- Responsible for maintaining & updating service agreements in the contracts database
- Ad hoc order management duties as required
- 2 -5 years order management experience
- Ability to work to deadlines
- Ability to work under pressure
- Excellent verbal & written communication skills
- Excellent problem solving skills
- Ability to prioritise your workload
- Excellent reporting skills
- Fluency in French
- BS/BA or equivalent
- Excellent MS Office skills
- Oracle or similar ERP package desirable but not essential
MS Office; Oracle